Job Description
Stragistics Technology Inc. specializes in IT Resource and Project Support of application and infrastructure related projects. With a focus on IT solutions management, Stragistics provides technical and management support to government agencies, public utility, and companies in private industry including electronics, distribution, healthcare, manufacturing and third-party logistics firms. Our team of professionals supports all aspects of the entire lifecycle in IT development projects with core competencies including: consulting, turn-key solutions, IT staff augmentation, application and network management, and custom software development.
Work Scope: Application Development Documentation Specialist Perform process documentation for the Application Development area.
Duties and Responsibilities:
- Document Creation: Develop, write, and edit technical documentation, including process flow diagrams, Standard Operating Procedures (SOP), user manuals and training materials.
- Content Management: Organize and maintain documentation repositories, ensuring content is up-to-date and easily accessible.
- Process Knowledge: Strong understanding of process engineering principles and best practices.
- Review and Edit: Review and edit documentation produced by other team members for clarity, grammar, and compliance with established standards.
- Research and Analysis: Conduct research to understand product specifications, user needs, and industry standards.
- Collaboration: Work closely with technical and non-technical stakeholders to gather information and ensure documentation accuracy.
- Continuous Improvement: Identify areas for improvement in existing documentation processes and implement best practices.
- Project Management: Basic understanding of project management principles and methodologies.
Technical Proficiency
- Tools and Software: Proficiency in various documentation tools and software, such as:
- Microsoft Word
- Adobe Acrobat
- Content Management Systems (e.g., Confluence, SharePoint)
- Visio
- Smartsheet project management
- Prism PPM (Work Otter)
- Diagramming: Proficiency in creating flowcharts, process maps, and diagrams.
- Version Control: Familiarity with version control systems (e.g., Git) is a plus.
Personal Attributes
- Self-Motivation: Proactive and self-motivated with a strong work ethic.
- Organized: Excellent organizational skills and ability to manage multiple projects.
- Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
- Creativity: Creative thinker with the ability to present complex information in an engaging and accessible manner.
- Professionalism: Strong sense of professionalism and dedication to high standards.
Experience
- Professional Experience: Minimum of 3-5 years of experience in technical documentation, content development, or a related field.
- Certifications: Technical Writing certification or equivalent is a plus.
- Candidate must provide examples of documentation they have written.
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