Appointment Scheduler Job at Calculated Hire, Columbus, OH

QjQyWHJtZEtBemVPUS84aUR4TFZ5MG4r
  • Calculated Hire
  • Columbus, OH

Job Description

Appointment Scheduler

Onsite training, Fully Remote pending performance after – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start,

Similar Jobs

Seasoned Recruitment

Psychiatric Nurse Practitioner (PMHNP) Job at Seasoned Recruitment

 ...Competitive session rates based on CPT codes and state licensure. Per appointment pay range = $89-$269 Qualifications: Current PMHNP license in the state(s) you wish to practice. DEA license or willingness to obtain one. Ways to apply!~ Apply directly... 

UPS Industrial Services, LLC.

Journeyman Pipefitter Job at UPS Industrial Services, LLC.

 ...Pipefitter IV to join our team. The ideal candidates will be based locally in the Chalmette, LA area. This person will be able to install pipe hangers and fabricate piping spools from spool sheets and isometric drawings. This is a local job and does not pay per-diem so the... 

RWS Crane & Rigging

NCCCO Instructor Job at RWS Crane & Rigging

Company Description RWS Crane & Rigging is dedicated to providing quality products and services in the heavy equipment, rental lifting equipment, inspection and testing, and heavy lift operations fields in an environmentally safe manner. Role Description ...

Lawyers On Demand

Marketing Assistant Job at Lawyers On Demand

Lawyers on Demand, a Consilio Company, is one of the largest and fastest growing global legal services businesses, and as a new law pioneer, we continue to lead the market weve created. With a global team of over 600 attorneys and consultants working across our ...

A. Duie Pyle

Human Resources Analyst Job at A. Duie Pyle

 ...experience, preferably within the HR function Analytical ability to manipulate and understand data Experience working in UKG and/or Kronos/UltiPro software Proven project management skills with the ability to coordinate and complete multiple tasks at once Ability...