Job Description

BulkBooks.com , a division of Premiere Book Group, is a leading provider of bulk book solutions for corporations, schools, nonprofits, and publishers. Our mission is to simplify the process for teams ordering books in large quantities, whether for training programs, literacy initiatives, gifting, or marketing campaigns. We work closely with publishers and clients nationwide to deliver exceptional service, competitive pricing, and customized solutions.

Position Overview

We are seeking a motivated and detail-oriented Business Development Representative (BDR) to join our team in Franklin, TN. This position combines sales, account coordination, and publisher relationship management. 

As a BDR at BulkBooks.com, you will play a crucial role in connecting publishers, customers, and our internal operations team. Your responsibilities will include collaborating with various teams to ensure a smooth and efficient sales process. You will qualify inbound leads, manage ongoing client relationships, and assist in processing each order with precision and care, all while identifying growth opportunities.

Key Responsibilities

Sales & Client Engagement

• Respond promptly to inbound sales inquiries and process bulk book orders.
• Qualify leads by identifying customer needs and recommending the best titles or bulk solutions.
• Price match with competitors to ensure we provide the best value to our customers. 
• Proactively follow up with prospects and past clients to drive reorders and new opportunities.
• Collaborate with the marketing and sales teams to improve lead generation and conversion efforts.

Publisher & Vendor Relations

• Serve as a primary point of contact for publishers, managing communication and fostering strong relationships.
• Coordinate book availability, bulk pricing, and special order requests.
• Maintain updated records of vendor terms and inventory options to support accurate quoting.

Order & Operations Management

• Accurately enter and process customer orders, ensuring all details (pricing, shipping, payment) are correct.
• Conduct market and pricing comparisons to ensure BulkBooks.com remains competitively positioned.
• Track in-stock inquiries, shipping timelines, and delivery confirmations.
• Collaborate with internal teams to resolve customer issues quickly and effectively.

CRM & Reporting

• Update CRM systems with detailed notes on leads, customer interactions, and follow-up activities.
• Provide feedback on customer trends, popular titles, and opportunities for product or process improvements.
• Support sales forecasts and pipeline tracking by maintaining organized and accurate data.

Skills & Qualifications

• Strong written and verbal communication skills; comfortable communicating with both customers and publishers.
• Excellent attention to detail, time management, and organization.
• Proficiency with Microsoft Office Suite and Google Workspace; experience with CRM tools (e.g., Copper, HubSpot, or Salesforce) is a plus.
• Self-starter with a proactive, positive, and collaborative mindset.
• Experience in publishing, e-commerce, customer service, or sales operations is a plus.

Why Join Us?

• Competitive salary and benefits package
• Collaborative, creative, and growth-oriented culture
• Opportunity to work with top publishers and a wide range of organizations
• Career growth potential within the Premiere Marketing family
• Make a tangible impact by helping organizations share ideas and stories through books.

Job Tags

Similar Jobs