Job Description

About Us:

Spectrum Killian Dental Lab Alliance (SKDLA) is a nationally recognized leader in restorative dentistry, passionate about helping people smile with confidence. We partner with dental professionals across the country to deliver world-class restorations, advanced dental equipment, and trusted services that make a difference for patients every day.

At SKDLA, we combine craftsmanship, cutting-edge technology, and a deep commitment to quality to create beautiful, lasting results. More than just a dental lab, we are driven by the belief that every restoration represents a person’s confidence, comfort, and well-being - and that’s a responsibility we take to heart.

Our operations are centered around two advanced Centers of Excellence located in Orange County and Los Angeles. This collaborative environment allows our skilled technicians to innovate, mentor one another, and consistently deliver outstanding results.

Overview:

SKDLA is expanding our professional Operations team and seeking a dynamic, hands-on leader to help shape the future of our growing dental lab network. As a Business Unit Director , Full Arch , you’ll serve as both the strategic and operational leader for the Full Arch (All on X) business unit. The Full Arch Business Unit leads the design, engineering, and manufacturing of full-arch and “All-on-X” implant-supported restorations, combining dental craftsmanship with advanced digital and AI-driven manufacturing. Through integrated digital workflows and precision fabrication, we transform clinical data into restorations that deliver superior esthetics, strength, and fit.

Collaborating closely with surgeons, prosthodontists, and clinical partners, we ensure seamless alignment with surgical protocols while maintaining tight process control, rapid turnaround, and consistent reproducibility across our lab network. Centralized capabilities in zirconia and titanium milling, polymer and composite frameworks, and aesthetic finishing enable scalable, high-quality production.

The Business Unit Director thrives at the intersection of technology, manufacturing, and craftsmanship—building scalable systems that ensure quality at the source while optimizing speed and efficiency. A key focus is leading a cultural shift that balances deep dental expertise with disciplined process flow. By translating artisanal knowledge into standardized, repeatable methods and applying root cause and corrective action (RCCA), this role establishes the foundation for consistent quality, scalability, and continuous improvement.

If you’re ready to lead with impact and drive meaningful operational excellence, SKDLA is the place to build your next chapter.

What You'll Be Responsible For:

Strategic & Operational Leadership

• Own full P&L and KPI performance for assigned business units, including financial results, customer satisfaction, quality, and delivery.
• Translate SKDLA’s strategic goals into actionable business unit roadmaps, ensuring alignment with company-wide initiatives.
• Lead operational planning, forecasting, and budgeting to support growth, efficiency, and profitability.
• Partner with Production, Engineering, Digital Manufacturing, and Supply Chain to optimize capacity, workflow, and labor utilization across locations.
• Champion the integration of digital manufacturing technologies, automation, and data systems (MES, ERP, analytics) to drive transparency and scalability.

Customer & Commercial Excellence

• Drive an EXCEPTIONAL Customer Experience for our doctors and patients at every touchpoint.
• Serve as the operations liaison for key customer relationships and commercial partnerships within your business unit.
• Collaborate with the Commercial and Sales teams to identify new service opportunities and strengthen SKDLA’s market position.
• Oversee case management and escalation processes to ensure on-time delivery, accuracy, and outstanding quality.
• Conduct and executive Root Cause Corrective Action in the pursuit of perfection.
• Use customer insights and data analytics to anticipate needs, improve responsiveness, and inform future investment decisions.

People & Organizational Development

• Lead and develop a high-performing, multidisciplinary team — setting clear goals, providing ongoing coaching, and building leadership depth.
• Cultivate a culture of accountability, craftsmanship, and collaboration across all levels of the business unit.
• Partner with HR to implement training, performance management, and career progression programs that attract and retain top talent.
• Build visual management and KPI dashboards that empower teams to make data-informed decisions.

Continuous Improvement & Standardization

• Partner closely with the Engineering, Operational Excellence and Quality Teams to deploy Continuous Improvement, Lean, and Six Sigma initiatives to reduce waste, improve flow, and enhance productivity.
• Standardize best practices across business units and SKDLA sites to ensure consistent, scalable performance.
• Collaborate with Facilities, Maintenance, and EHS leaders to sustain a safe, efficient, and compliant work environment.
• Champion problem-solving and A3 thinking across teams to foster a culture of continuous improvement and innovation.

Cross-Functional Collaboration

• Partner with the Digital Manufacturing, Quality, and Technology teams to ensure seamless new product introductions and digital workflow integration.
• Contribute to the strategic planning of capital investments, facility expansions, and automation initiatives.
• Actively engage with executive leadership on quarterly and annual business reviews, sharing insights and leading improvement actions.

Who We’re Looking For:

• Bachelor’s degree in Business, Engineering, or Operations Management (MBA or advanced degree preferred).
• 10+ years of progressive leadership experience in manufacturing, operations, or business unit management — preferably in medical device, contract manufacturing or precision manufacturing industries.
• Proven track record leading full P&L ownership, scaling teams, and driving transformation in complex operational environments.
• Strong understanding of production planning, Lean manufacturing, and continuous improvement methodologies.
• Excellent communication, analytical, and problem-solving skills, with the ability to lead through influence.
• Hands-on, “builder” mindset — equally comfortable driving strategy and rolling up your sleeves to get results.
• Experience with digital manufacturing systems, 3D printing, milling, or scanning technologies preferred.
• Familiarity with ERP/MES platforms and performance analytics tools preferred (Power BI, Tableau, etc.).
• Exposure to multi-site leadership or rapid growth environments requiring scalable systems and processes preferred.
• Ability to leverage the deep dental knowledge of our team to develop scalable processes and approaches that achieve scale AND superior products.
• Intellectually curious, decisive, and energized by challenges.
• Strong ability to prioritize, communicate, and execute in dynamic settings.
• Collaborative and empathetic leadership style that inspires trust, engagement, and performance.
• Balances strategic foresight with disciplined operational execution.

Why SKDLA?

• Inclusive Environment: We value diversity and are committed to creating a welcoming workplace for individuals of all backgrounds.
• Career Growth: Spectrum Killian is growing rapidly, offering new opportunities to advance within the company and across promoting internal mobility.
• Compensation and Benefits: We provide competitive pay and upon conversion to full-time status, employees are eligible to enroll in comprehensive medical, dental, and vision insurance plans.
• 401K: Full-time employees are also eligible to participate in the company’s 401(k) plan with an employer match.

Spectrum Killian Dental Lab Alliance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.

The anticipated salary range for this role is $160,000-$180,000. Final compensation will be individually assessed and may differ based on a variety of factors such as your experience, qualifications, education, skill set, certifications, and other relevant considerations.

Become part of Spectrum Killian Dental Lab Alliance, a trusted leader in restorative and esthetic dentistry. Work alongside skilled technicians in state-of-the-art facilities to deliver high-quality dental solutions that make a lasting impact. If you're driven by innovation, quality, and continuous growth, we invite you to apply and contribute to the future of dental care!

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