Akkodis is seeking a Cisco Contact Center Expert – Tier 3 Support for a Contract job with a client in Fairfax Virginia (different locations). Looking for a solid background in operational support following major migrations Cisco and WebEx/ WxCC/UCCX . This is 5+months of contract with possibilities of extension.
Pay Range: $95/hr-$100/hr. The rate may be negotiable based on experience, education, geographic location, and other factors.
Required Skills & Experience
Deep expertise in Cisco Contact Center platforms (UCCX, WxCC) and CUCM.
Strong understanding of SIP, QoS, routing, and trunking.
NOTE - Candidate will be asked to work nights.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
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