Client Services Rep (Temporary) Job at NHN Global, Los Angeles, CA

QlltYm8ydEVCelNNUnZBcUNoSFJ6azM2
  • NHN Global
  • Los Angeles, CA

Job Description

[This is a temporary position]

Company

NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment.

NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea.

Department

FashionGo, is the No.1 Online business-to-business (B2B) fashion marketplace, efficiently connecting wholesale vendors and retail buyers from around the world. FashionGo provides one of the fastest growing global e-commerce platforms and the simplest, most cost-effective means to increase sales and expand reach. We offer fashion buyers and boutique owners 24/7 access to a vast collection of wholesale fashion so they can shop the latest trends at the best prices.

Responsibilities

  • Provide assistance to buyers through registration, documentation, and approval process in courteous and professional manner
  • Manage incoming calls and email inquiries to identify and assess customers' needs to provide accurate and timely assistance
  • Handle complaints and provide assistance within company guidelines and policies
  • Document and escalate technical issues with recommendations
  • Work collaboratively with different teams within FashionGo to enhance customer experience and assure quality of the FashionGo brand/services.

Required Qualifications

  • Customer service experience required
  • Excellent verbal (telephone) and written communication skills
  • Able to courteously handle large volume of phone calls and emails
  • Computer, MS Office skills required

Preferred Qualifications

  • Bilingual in Spanish or bilingual in Korean
  • B2B Fashion Wholesale customer support experience
  • High school diploma required; some college preferred

Benefits

  • Company paid lunch when working at the office
  • Fully stocked office kitchen (beverages and snacks)
  • Free parking

Pay range

The pay range for this position in Los Angeles, CA is $20.00 - $23.00 (hr); however, base pay offered may vary " within the range " depending on job-related knowledge, skills and experience.

Job Tags

Similar Jobs

Englefield Inc

Taco Bell Team Member Job at Englefield Inc

 ...You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees... 

UBREAKIFIX - University District

Cell Phone Repair Technician Job at UBREAKIFIX - University District

Are you a tech enthusiast with a passion for solving problems? Join our team at UBREAKIFIX, as a Cell Phone Repair Technician and embark on a rewarding journey in the world of technology. At UBREAKIFIX, you'll be part of a team that values innovation, teamwork, and customer... 

Nederveld, Inc.

Forensic Engineer Job at Nederveld, Inc.

 ...this job. Duties, responsibilities and activities may change at any time with or without notice. Eligible candidates will be legally authorized to work in the United States without employment visa sponsorship. Nederveld Inc. is an Equal Opportunity Employer.... 

The Judge Group

Welding Supervisor Job at The Judge Group

 ...Welding Supervisor, 2nd Shift About the Company Our client, a leading company within its industry with a sterling reputation and an employee-first culture, is seeking a skilled and experienced Welding Supervisor to join their team. This is an excellent opportunity... 

Matura Farrington

Case Assistant/Entry Level Paralegal Assistant - Top Law Firm! Job at Matura Farrington

 ...support professional, this role offers the mentorship, exposure, and challenge to help you thrive. What Youll Do: Draft and prepare closing documents and supporting materials Review and summarize contracts, agreements, and organizational records Assist...