Client Support Specialist Job at Vandis, Albertson, NY

Qkl5Ym8ycEpDVGVEUmY4a0RCZld5RTM0OEE9PQ==
  • Vandis
  • Albertson, NY

Job Description

Vandis is looking for quick learners with dynamic problem-solving skills. Someone who looks at the big picture while working on the details. You’re a self-starter, ambitious, and you’re looking to grow in a company.

It's always best to start at the beginning.

Our Client Support Specialist (CSS) is an entry-level position.

Learn our business from the ground up.

The Client Support Specialist (CSS) serves as a valuable resource for Vandis’ clients, account managers, and regional partners. The CSS engages with internal and external resources to support the business objectives of our clients. They assist with managing customers, deals and other data in HubSpot so the Account Manager can maintain and grow their accounts/regions. It is the duty of the CSS to support our Accounts Managers with new business as well as renewal business. The CSS must keep their finger on the pulse, tracking and assisting with all deals throughout the entire pre-sales process, as well as a few post-sale objectives.

Responsibilities:

· Track and manage opportunities from inception to procurement in a timely manner.

· Create and maintain relationships with clients, manufacturers, and distributors.

· Understanding of the sales, quoting process, pricing strategy and renewals business.

· Collaborate internally with other departments.

· Manage HubSpot as a CRM to input data, track opportunities and create reports.

· Coordinate internal and external meetings to move opportunities forward.

· Submit and track Deal Registrations.

· Work with internal and external teams to build, price and deliver accurate quotes.

o Update our team and clients, where applicable, with relevant product and partnership changes and promotions.

Candidate Qualifications:

· Up to 2 years of experience in a similar role.

· Bachelor's Degree in Business Administration or related fields.

· High attention to detail.

· Effective communication skills, able to develop professional relationships with business partner and clients, as well as internally within team and other departments.

· Prior experience dealing with pricing, quoting and customer service.

· Proficient in HubSpot, Microsoft 365 and SharePoint.

Note: There is also a quarterly bonus. Hard work and success have their rewards.

Vandis Inc. is a major provider of Computer Security and Network Infrastructure to Fortune 1000 corporate accounts, universities, government agencies, K-12 school districts and hospitals throughout the NY/NJ metro area. We also provide integration, professional services, training, and managed services utilizing our own team of engineers.

For close to 39 years, Vandis Inc. has seen the technology and business world change while our client-focused approach has remained the same. We are a growing, profitable, and financially stable company. With a consistent growth rate, no debt, and a strong balance sheet, you can feel assured that you made the right career choice.

Job Tags

Similar Jobs

Lu'an Beirussia Culture and Technology Co., Ltd.

Native Russian Language Job at Lu'an Beirussia Culture and Technology Co., Ltd.

Job in ShenzhenJob Responsibilities1.Identify functional problems of voice assistant according to test cases and provided words;2.Assist R&D and track problems and promote timely and reasonable problem solving;3.Prepare test reports and test data analysis reports ...

Crossfire Consulting

PI Developer Job at Crossfire Consulting

* PI Developer * Project Overview: The person in this role will be responsible for upgrading all the PI interfaces across sites and WPO. There are approximately 200 interfaces on all over PI servers all of which are currently running legacy versions. In addition, the... 

Bell & Associates, Inc.

Director Commercial Accounts Job at Bell & Associates, Inc.

 ...Director of Commercial Lines P&C Accounts $100-150k/year plus incentives ($50-100k) Wichita, KS, relocation assistance provided Responsibilities Manage a team that service a portfolio of commercial lines accounts, ensuring client satisfaction and retention... 

Marble Health

Founding Business Operations, Supply Growth Job at Marble Health

 ...About Marble Last year, 1 in 10 teens attempted suicide. It almost never starts there. Instead, it begins with a treatable mental...  ...shortages and low insurance participation, kids have no access to timely, effective care. And without treatment, symptoms that were once... 

LHH

Sanitation Manager Job at LHH

 ...adherence to food safety regulations and internal protocols, including GMPs, HACCP, and other industry standards. Operational Management: Develop and execute comprehensive sanitation schedules and procedures. Collaborate with production and quality teams to minimize...