Job Description

Role Summary

The Community Engagement Manager – FMCG-Daily Goods is a dynamic professional responsible for fostering collaborative relationships between Retail organisations, Industry Associations and GS1 Member Organisations with the goal of increasing the depth and breadth of GS1 Standards & Solutions usage to enable digital journeys and meet business needs in local markets and around the world.

Today, GS1 GTINs—more commonly known as barcodes—are widely used across the FMCG sector worldwide, enabling faster checkout, inventory management, supply chain visibility, and efficient ordering. Other GS1 standards and services, such as EDI, also play a critical role in companies' supply chain operations.

Building on this foundation, GS1 is strengthening its support to the FMCG community, which includes both retailers and brands within the FMCG sector. We are looking for a profile with retail experience to help drive the adoption and strategic use of GS1 standards across the sector through our GS1 Member Organisations around the world. The role will focus on expanding the understanding and integration of GS1 standards and solutions—both in breadth (more players) and depth (more operations)—to support business needs locally and globally.

Working closely with GS1 Member Organisations, internal GS1 teams, and in collaboration with industry stakeholders, the successful candidate will act as a connector, enabler, and advocate—ensuring that GS1 standards are not only known, but also widely and meaningfully implemented to support digital transformation across the value chain.

Key Responsibilities

FMCG industry knowledge

• Identify and collect existing best practices from the more than 100 countries in the GS1 federation
• Identify opportunities or obstacles for increased adoption of GS1 standards and services
• Monitor external channels such as media, blogs and forums to identify questions and trends
• Understanding of Food Safety Standards and applicable laws impacting the industry.

Grow adoption of GS1 standards through engagement

• Support GS1 Member Organisation engagement and enablement with relevant collateral, training, and collaborative and informational workshops for FMCG retailers and brands
• Support the engagement director to produce and deploy relevant assets across the GS1 federation
• Provide Retail subject matter expertise (especially Retailer/Fresh Food categories) with cross-functional team members through development and delivery of case studies, marketing and learning materials, and standards development.
• Represent GS1 and cultivate partnerships with specific fresh foods industry associations and support with other consumer goods associations.
• Follow project management methodologies to establish appropriate prioritization of activities and to monitor and report-out against agreed objectives.
• Define and manage the engagement deliverables roadmap - ensuring quality and deadlines are met
• Project lead role for key projects related to the industry
• Support with setting and tracking relevant KPIs for engagement and standards adoption with the FMCG sector

Education/Experience

• Bachelor’s degree from a four-year college or university.
• 5+ years of relevant experience in Retail, especially in a grocery or supermarket environment is highly valued.
• Experience using GS1 Standards in a CPG[MB3.1][LS3.2][MB3.3]/Retail Organisation.
• Experience leading projects with globally distributed teams.
• Knowledge of Retail systems a plus. (ie POS, Label printing scales, PIM, ERP)
• End-to-end Product data management and/or supply chain data management is a plus
• Experience with retail digitalisation, e-commerce and omnichannel is a plus.

Core Competencies & Skills

• Fluency in English, oral and written is mandatory.
• Strong communication skills, oral and written is needed.
• Self-motivating and self-directing
• Strong Project Management skills with the ability to manage multiple projects simultaneously.

This job may require up to 4 weeks of travel a year (including international travel).

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