Customer Service Officers Remote work Job at StevenDouglas, Lewisville, TX

QjR5VnIyNUVCajZQVHZRa0JCZlF5VVA3K0E9PQ==
  • StevenDouglas
  • Lewisville, TX

Job Description

THIS POSITION IS ONSITE IN LEWISVILLE, TEXAS. NO REMOTE CANDIDATES WILL BE CONSIDERED.

Customer Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues. Provides outstanding customer service to ensure service levels are achieved and exceeded. Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.). Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools. Refers customers to published materials, secondary sources, or more senior staff. Documents customer feedback and complaints. Educational Requirements: High School Preferred

Job Tags

Similar Jobs

Carney, Sandoe & Associates

Middle School Spanish Teacher Job at Carney, Sandoe & Associates

 ...education recruitment firm, is currently seeking a Middle School Spanish Teacher for the 2025-2026 school year at an independent school in...  ...placement service connects educators with independent and private schools that align with their specific needs and qualifications... 

Sybil Mobile Notary

Notary Signing Agents, Maryland Commisoined Only Job at Sybil Mobile Notary

 ...Notary Signing Agents, Maryland Commisoined Only Join Sybil Mobile Notary Now Hiring MD Commissioned Notaries! Sybil Mobile Notary is proud to serve Maryland with trusted, on-the-go notary services. We're currently seeking Maryland-commissioned Notary Signing Agents... 

JSR Tech Consulting

Sr. Power BI Developer Job at JSR Tech Consulting

 ...challenge as a unique and valuable opportunity to help drive our global technology transformation. What You Will Do: Create Power BI and Tableau Dashboards to meet complex user requirements and demand. Performance tuning and aesthetics customization to meet... 

Dignity Health

Urology Physician Job at Dignity Health

 ...collaboration meets compassion and every patient story matters, we want to hear from you!**Practice Highlights:**+ Bread and butter Urology practice+ Join an experienced urologist and a network of skilled urologists, sharing a 1:7 hospital call schedule+ Access to the... 

NurseRecruiter

Experience Southern Charm as a Travel CNA in Charleston! Job at NurseRecruiter

CNA needed in Charleston, SC - URGENT HIRING!Experience the charm of Charleston as a Travel Certified Nursing Assistant! Join our dedicated healthcare team and provide essential care that enhances patient comfort and outcomes. Embrace the flexible travel lifestyle while...