Job Description

Job Title: Data Entry Specialist

Location: Boise, ID, 83702 (Onsite for training, Hybrid after)

Pay Rate: $20 - $21 /Hour

Contract-to-Hire: 12 Month Contract with Possible Extension and/or Permanent Conversion

Schedule: Monday - Friday (8:00am - 5:00pm MST)

Job Overview:

We are seeking a detail-oriented and proactive Customer Support Coordinator to join our team and play a key role in supporting an upcoming data migration project. This position focuses on assisting the Customer Service Team with data entry, records management, clerical support, and report preparation to ensure accuracy and efficiency in customer profile processing. If you have strong organizational skills, a keen eye for detail, and a customer-first mindset, we encourage you to apply!

Key Responsibilities:

• Data Entry & Profile Management: Manually enter and update customer profile submittals into internal systems and online portals.
• Report Preparation & Documentation: Generate, review, and transmit reports to track daily progress and project milestones.
• Records & Compliance Management: Process and organize correspondence, forms, and other project-related documents.
• Problem-Solving & Communication: Address inquiries by interpreting and analyzing company documents, including waste profiles, price confirmations, recertification forms, and service agreements.
• Basic Financial Calculations: Apply fundamental math skills (addition, subtraction, multiplication, division) to assess discounts, surcharges, margins, and cost structures.

Minimum Qualifications:

• Education: High School Diploma or GED required
• 1+ years of data entry experience, or similar roles with the use of Excel
• Technical Skills: Basic proficiency in Microsoft Excel and ability to navigate data files

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