Desktop Support Specialist Job at New York Technology Partners, Milwaukee, WI

Qm8rVXJHZFBCVEdDUi9FbENCVFF6MEk9
  • New York Technology Partners
  • Milwaukee, WI

Job Description

Title: Desktop Support IV

Client Location : 635 North 26th Street, Milwaukee, WI 53233

  • 40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure)

Required Skills: (Need Majority; 5+ Years)

  • End-user Technical support of Windows environments – 5+ years
  • Technical support of Windows 10 and Windows 11 – 5+ years
  • Installation and support of Microsoft Office Suite – 5+ years
  • Extensive knowledge with desktop technology – 5+ years
  • Deployment and technical support of x86/x64 computers – 5 years
  • Desktop software installation, support, and troubleshooting – 5 years
  • Use of remote desktop/remote control tools – 2 years
  • Use of Microsoft Remote Server Admin Tools – 2 years
  • Use of Microsoft MECM/SCCM (software deployment, remote control, Windows updates) – 1 year
  • Support of iOS or Android mobile devices with enterprise MDM – 1 year
  • Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) – 1 year
  • Technical writing and documentation – 1 year

Description of role:

This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to:

  • Windows desktop operating systems (10 and 11)
  • Desktop applications and Microsoft Office Suite
  • Multi-function devices (print/fax/copier/scanner)
  • Mobile devices (Android phones, iPhones, iPads)

The selected candidate will:

  • Independently perform a variety of desktop-related tasks
  • Serve as a desktop support expert resolving end user issues
  • Receive escalated issues from the internal Service Desk
  • Apply broad knowledge of concepts, practices, and procedures in desktop support
  • Exercise strong judgment, problem solving, and self-direction

Job Tags

Work at office, Remote work,

Similar Jobs

Rutland Regional Medical Center

Diagnostic Imaging Registered Nurse Job at Rutland Regional Medical Center

 ...Diagnostic Imaging Registered Nurse Diagnostic Imaging Nursing is an outpatient department that supports both an inpatient and ambulatory population. The ambulatory population consists of episodic visits, chronic disease management, and procedure support. This... 

Partnership Employment

Consumer Compliance Officer Job at Partnership Employment

Responsibilities: Support overall compliance program activities, including risk assessments, monitoring routines, control evaluations, and issue tracking. Review business processes, products, services, and marketing materials to confirm alignment with consumer-protection...

ColumbiaCare Services

Mental Health Associate Job at ColumbiaCare Services

 ...Dental/Vision plans ~ Flexible Spending Account ~ Generous Paid Time Off ~ Whole Health & Wellness Reimbursement Program ~...  ...This is an optional program. Work Schedule: Day, Swing, and Night shifts available up to Full Time (TBD in interview) What You... 

United Digestive

Certified Anesthesiologist Assistant Job at United Digestive

Job Details ***Full Time, Part Time and PRN available *** Travel Percentage As needed for business requirements. Job Category Anesthesia Description GENERAL SUMMARY OF DUTIES : United Digestives Certified Anesthesiologist Assistant (CAA) practices in ...

Blazer Jobs

Registered Nurse Job at Blazer Jobs

 ...Registered Nurse Location: Harvey, LA (Jefferson Parrish) Schedule: Full-Time | School-Based BlazerJobs is proud to partner with a school district in the Harvey, LA area to find a dedicated Registered Nurse (RN) for a full-time position supporting students and...