Job Description

Job Title: Digital Marketing Specialist – Social Media & Community Manager

Location: Toledo Ohio 43659 Hybrid (Onsite Tues-Thurs, Remote Mon & Fri)

Experience: 3+ years in social media management / digital marketing

About the Role:

Are you passionate about social media, community engagement, and digital marketing? We’re looking for a Digital Marketing Specialist with a strong background in social media management, content creation, and community management to join our dynamic team. This hybrid role offers the flexibility to work onsite three days a week and remotely for the remainder.

As our Digital Marketing Specialist, you’ll take ownership of day-to-day social media activities, collaborate cross-functionally, and manage agency relationships. You’ll play a key role in crafting engaging content, executing social strategies, and building meaningful connections with our audience.

What You’ll Do:

• Manage and grow our social media channels with a focus on community engagement and content calendar execution
• Create compelling blog posts, social media content, newsletters, and marketing communications
• Collaborate with marketing, product, customer service, and agency partners to align on campaigns and content initiatives
• Use analytics tools to track performance, run A/B tests, and report on insights to optimize strategies
• Support customer relations by monitoring social media channels and providing timely, professional responses
• Manage multiple projects with strong organization, tracking timelines, assets, and deliverables

What We’re Looking For:

• 3+ years managing social media platforms and communities in corporate or agency environments.
• Proven content creation and copywriting skills with SEO knowledge.
• Experience with social media management tools (e.g., Sprinklr, Sprout, Netbase, Cision)
• Strong interpersonal and communication skills, including agency partner management
• Ability to analyze metrics, summarize insights, and contribute to strategic marketing plans
• Bachelor’s degree in Communications, Marketing, Advertising, or related field (MBA a plus)
• Proficiency with presentation tools (PowerPoint) and a high attention to detail.

Why Join Us?

• Hybrid work schedule promoting work-life balance
• Collaborative, supportive team culture
• Opportunity to lead social media efforts and make a measurable impact
• Exposure to cross-functional teams and strategic marketing initiatives

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