Dispatcher Job at Cainiao Group, San Diego, CA

QUltWHFXNUVBVFdNUi9RaUJCelJ6RVA4OXc9PQ==
  • Cainiao Group
  • San Diego, CA

Job Description

Cainiao, a global leader in logistics and supply chain innovation, is seeking a highly organized and proactive Warehouse assistant to join our team . This pivotal role is central to our last-mile delivery operations, responsible for optimizing daily activities, managing driver dispatch, and ensuring a seamless and efficient delivery experience.

Responsibilities:

As a Dispatcher, you will:

You will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure efficiency and productivity. Your primary responsibilities are to ensure daily delivery station operations including package handover with delivery agents, exception handling, communication with DSP(Delivery Service Privider) to secure timeliness and accuracy performance.

1.Resource Planning and Balance: Collaborate with DSP to plan necessary resources per volume forecast from sorting center

2.Dispatch: Coordinate the dispatch of delivery drivers, ensuring they have all the necessary information and resources to complete their routes effectively.

3.Real-time Monitoring: Use tracking systems and communication tools to monitor delivery progress, proactively addressing any issues that may arise during transit.

4.Training: Provide training, resources, and guidance to DSP, helping them optimize last-mile operations, enhance customer service, and improve delivery.

5.Issue Resolution: Act as a point of contact for DSP to resolve any delivery-related issues, such as incorrect addresses or package damage, etc

6.Oversight: Maintain meticulous records of inventory at our last-mile distribution center, ensuring the accurate tracking and management of all packages.

7.Quality Assurance: Conduct quality checks on packages to ensure they meet our delivery standards and are in excellent condition.

8.Performance Reporting: Generate reports on delivery performance, including delivery times, success rates, and any areas requiring improvement.

9.Safety Compliance: Ensure that all employees and partners adhere to safety regulations and guidelines.

10.Process Improvement: Collaborate with the team to identify areas for process improvement and implement solutions to enhance efficiency.

Job requirments:

1.Proven 1 year experience in Warehouse or logistic experience would be preferred.

2.Excellent problem-solving skills and the ability to handle unexpected situations effectively.

3.Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.

4.Excellent communication skills, Bilingual Mandarin and English both written and verbal.

5.Flexibility to response and handle operation urgency in case any

Job Tags

Similar Jobs

Network Solutions IPA

Public health intern Job at Network Solutions IPA

 ...Overview Network Solutions IPA (NSIPA)is seeking a motivated and mission-drivenPublic Health Internto support our care management and population health operations. This is apaid internshipwith thepotential for permanent hirefor the right candidate. You'll be working... 

Ultimate Staffing

Field Service Technician Job at Ultimate Staffing

 ...Field Service Technician Location: Englewood, CO 80112 Full Time, Onsite (frequent travel required) M-F 8am-5pm Pay: $24/hr...  ...Repair Experience/Requirements Associate degree in engineering, technology or related scientific study. 5+ years related... 

VitalCore Health Strategies

Administrative Assistant Job at VitalCore Health Strategies

 ...Health Strategies (VCHS), an industry leader in Correctional Health Care has openings for a Part-Time (20 hours/week) Administrative Assistant at Old Colony Correctional Center (OCCC) in Bridgewater, MA! Looking for a rewarding career in the healthcare field with... 

24 Seven Talent

Design Room Assistant/PLM Associate Job at 24 Seven Talent

We are seeking a detail-oriented Design Room Assistant/ PLM Associate to serve collaborate between design teams and cross-functional departments. This role ensures will update product details within the PLM system and supports the smooth progression within development....

ZOOM DRAIN

APPRENTICE - Drain Cleaning/Plumbing Job at ZOOM DRAIN

 ...Ability to lift up to 50 lbs Customer service mindset Eagerness to learn and grow Don't miss this rare opportunity to break into a high-demand, recession-proof industry with ZERO EXPERIENCE required!*Each location is independently owned and operated...