Dispatcher Job at Hercules Materials Holdings LLC., Warren, MI

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  • Hercules Materials Holdings LLC.
  • Warren, MI

Job Description

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a challenge. In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability.

If you love a challenge and are looking for a rewarding career, the Dispatcher opportunity in Warren may be right for you!

Hours: 9am - 7pm, M-F, Occasional Saturdays incentivized at $50/hour

The ideal candidate will have:

  • 2+ years’ experience in concrete dispatching.
  • An understanding of QC/QA for the ready mix concrete industry.
  • Knowledge of concrete production equipment, processes, and maintenance programs.
  • Excellent organizational skills, and is able to prioritize tasks and delegate when appropriate.
  • The ability to use multiple forms of communication such as multi-line telephone system, mobile phones, two-way radios, emails, and other forms of communication methods.
  • The ability to multi-task while being detail oriented.
  • Strong analytical and problem solving skills.
  • Union contract knowledge.
  • Excellent written and verbal communication skills
  • Authoritative figure who will lead drivers daily

Duties include, but are not limited to:

  • Answers incoming calls from our plants, our drivers, and our customers.
  • Utilizing maps (on the computer) to execute directions accurately and selecting the most efficient route possible.
  • Process information from drivers in the field, the sales team, and our customers to make sure everyone is on the same page.
  • Efficiently schedule drivers to meet production demands.
  • Balancing driver hours to assure productivity and customers’ needs are met while ensuring compliance with applicable DOT laws.
  • Maintaining radio contact and or phone contact with drivers.
  • Assist with driver recruiting and retention.
  • Must be willing to work long hours and weekends during the peak season (there is a lucrative incentive for weekend work)
  • As a Dispatcher, you will be responsible for providing quality customer service.
  • Perform other duties assigned, or assist others in their duties as needed.

This is an excellent opportunity to enter into a supervisory position, or get into an expanding company that will allow you to showcase your skills and reward you accordingly. Our company values a positive attitude and the mindset of a winner. This position offers a competitive salary and benefits package, 401(k), paid vacation, and life insurance.

Job Tags

Contract work, Work at office, Weekend work, Saturday,

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