Job Description

Position: Dispatcher/ Operations Specialist

Location: On Site in Sterling, VA, 20166

$22-24 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!!

Must Haves:

• High School Diploma or GED
• Exceptional verbal and written communication skills
• Excellent problem-solving skills
• Type at least 30+ wpm
• Strong administration & organizational skills
• The ability to work in a fast-paced environment
• Previous experience in Customer Service (can be hospitality, call center, etc.)

Plusses:

• Previous experience in dispatch or logistics
• Associate’s or Bachelor’s Degree

Day to Day:

A Supply Chain company in Sterling, Virginia needs an Operations Specialist. This is an opportunity for a dynamic individual to work in a fast-paced environment:

• Take incoming calls from our customers and provide excellent customer service
• Process incoming orders and enter notes in the system
• Answer questions on shipping rules & regulations, delivery alternatives and other solutions provided by our organization
• Provide price quotes as requested
• Monitor packages & shipments to ensure arrivals and deadlines are met and more
• Respond to problems, offer solutions and ensure customers are responded to in a timely manner
• Use an automated dispatch system to proactively identify breakdowns in the shipment process flow
• Take action through problem solving to ensure quality service is provided to our customers
• Handle incoming calls and deal directly with our couriers in the field
• Dispatch local independent contractors and vendors for prompt pickup and deliveries

Update system with all current and pertinent information

Job Tags

Similar Jobs