Dispatcher - Field Operations Job at Scion Staffing, Washington DC

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  • Scion Staffing
  • Washington DC

Job Description

Dispatcher – Field Operations

Location: Tukwila, WA (Onsite)

Compensation: $75,000 – $100,000 annually

Schedule: Full-time, Monday – Friday

🚀 Join a Leading Services Team – Dispatcher Opportunity

Are you ready to step into a rare opportunity with a nationally recognized services provider that values its people just as much as its clients? We’re looking for a highly motivated Dispatcher to keep field operations running smoothly and efficiently. If you thrive in a fast-paced environment where no two days are the same , this is your chance to be at the center of the action, coordinating skilled field technicians across mechanical, electrical, and plumbing service projects.

🌟 Position Overview

As Dispatcher, you’ll play a critical role in driving operational success by scheduling and supporting field technicians, communicating with clients, and ensuring every service request is handled with precision and care. This role is ideal for someone who’s organized, resourceful, and thrives under pressure —a true multitasker who can juggle priorities while keeping service excellence at the forefront.

🎯 What You’ll Do

  • Orchestrate daily schedules for service calls, maintenance visits, and emergency requests.
  • Act as the primary client contact , providing clear updates on job status and technician ETAs.
  • Manage a high-volume service schedule , balancing efficiency and responsiveness.
  • Receive and process requests via phone, email, and work order systems.
  • Ensure accurate job documentation, tracking, and invoicing details.
  • Collaborate with service managers, technicians, and vendors to scope jobs and arrange materials.

💼 What You’ll Bring

  • Prior coordination or dispatch experience in service-based industries (MEP, HVAC, plumbing, or electrical strongly preferred).
  • Excellent customer service skills with professional, solution-oriented communication.
  • Ability to stay calm under pressure while handling multiple priorities.
  • Familiarity with dispatch or field service management software is a big plus.
  • Industry knowledge (terminology, processes) or bilingual English/Spanish skills highly valued.

💎 Perks & Benefits

  • Competitive pay : $75,000 – $100,000 annual salary.
  • 100% employer-paid medical, dental, vision, and prescription coverage.
  • Generous PTO and holidays to support work-life balance.
  • Ongoing training and career growth opportunities.
  • A supportive, team-driven culture in a high-energy service environment.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times . Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records.

We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

Job Tags

Full time, Temporary work, Interim role, Monday to Friday,

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