Job Description

About us

Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

Job Summary

The Manager, Executive Office for North America is a strategic partner to the President, GGNA and the executive leadership team (NAEC). Responsible for driving strategic initiatives and ensuring alignment of initiatives across all functional teams, both within the Region and towards global Group initiatives. Additional responsibilities include, but are not limited to, overseeing and organizing major internal meetings (e.g. NAEC/NALT) and customer events (e.g. strategy sessions). This role reports to the President, GGNA and will work closely with all functional leadership teams to translate leadership vision into actionable plans that encourage a culture of trust, accountability, and results. The role is a development path for a leadership role in operations and/or any functional department in the future.

Main Duties and Responsibilities:

• As a strategic partner to the President, GGNA, and the executive team, set and manage all leadership-related meetings for agenda, focus, and results.
• Attend all Executive meetings North America Executive Committee (NAEC) and North America Leadership Team meetings (NALT) to take minutes. Manage the logistics of these meetings with the Hospitality team, Communications team, and other departments for presentations, reporting for impactful and focused outcomes.
• Act as a project manager for strategic/special projects and cross-functional initiatives that may fall outside the scope of individual departments.
• Develop and implement initiatives/projects, reporting structure and tools to create transparency and project tracking.
• Manage the President, GGNA communications for internal, external, and extended stakeholders together with the Communications department in North America and on the global Group level.
• Work with the Executive team (NAEC) and communications team for public appearances, media events, and external thought leadership opportunities.
• Assist the President, GGNA, and NAEC in preparing for important meetings, presentations, and engagements.
• Undertake any projects assigned as per business needs.

Qualifications

Education:

• College/University Bachelor’s degree is required; MBA preferred.

Work Experience:

• At least five (5) years of progressively responsible professional business experience, preferably including experience in the Airline industry.
• Prior experience working across teams and functions required.
• Prior experience facilitating highly effective and focused meetings.
• Change Management with experience in leading transformation projects preferred.
• Professional firm background advantageous.
• Professional experience with project and process management in a corporate business environment.

Technical Skills: (Certification, Licenses, and Registration)

• PMP certification preferred.
• Dedication and an exceptional work ethic.
• Strong customer relationship-building skills with both internal and external partners.
• Knowledge and experience with PowerBI.
• Advanced proficiency with MS Excel, Word, and PowerPoint.

Language / Communication Skills:

• Fbility to communicate well to internal and external partners verbally and in writing.
• Ability to work collaboratively in a matrixed organization.
• Multi-language skills preferred.

Job Dimensions

Geographic Responsibility: North America

Type of Employment: Full-time

Exemption Classification: Exempt

Travel %: 20%

Work Environment / Requirements of the Job: Normal office environment

Gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

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