Job Title : Facilities Monitoring Specialist
Location : San Antonio, TX
Duration : Permanent, Direct Hire
Salary Range : $80-90,000 (negotiable based on experience)
Summary :
The Facilities Monitoring Center Specialist is responsible for supporting and scaling mission-critical operations across multiple hyperscale data center campuses. This role ensures operational excellence, reliability, and compliance through strategic oversight of change management, problem management, and centralized monitoring functions. The ideal candidate is a seasoned data center operator with deep technical expertise, a passion for operational rigor, and a track record of driving continuous improvement in high-availability environments.
Responsibilities :
• Monitor facility alarms and environmental conditions using Building Management Systems (BMS) and other tools.
• Respond to critical alarms promptly, initiate escalation protocols, and coordinate with site teams.
• Support incident management processes, including bridge calls and customer notifications when required.
• Track scheduled maintenance activities and ensure proper communication to internal teams and customers.
• Validate start/stop of work for planned changes (e.g., power transfers, chiller maintenance) and confirm completion.
• Verify ticket assignments and ensure customer requests are acknowledged and routed appropriately.
• Track service requests through completion, escalating as needed to meet SLAs.
• Support work order and change request processes.
• Participate in the ongoing improvement of alarm management, incident response, and communication workflows.
• Assist with the implementation and validation of change management processes, including environmental impact notifications and change calendar reviews.
• Contribute to problem management by supporting root cause analysis (RCA) and corrective actions.
• Help collect and analyze metrics related to ticket volume and work effort to identify areas for operational improvement.
• Work closely with senior staff, site operations, and security teams to ensure alignment and effective incident management.
Qualifications :
• Bachelor’s degree in Engineering, Facilities Management, or related field; Master’s preferred.
• 5-7+ years of experience in data center operations.
• Proven expertise in change management, incident/problem management, and monitoring systems.
• Strong understanding of mechanical, electrical, and IT infrastructure in hyperscale environments.
• Excellent communication, leadership, and stakeholder management skills.
• Certifications such as ITIL or PMP are a plus.
Dishwasher & Food Service Openings Start ASAP! Hartford County & Surrounding Areas Looking for flexible, fast-paced work with weekly pay? We're hiring now for: DISHWASHERS | FOOD SERVICE WORKERS | COOKS Work at top local venues: corporate kitchens, universities...
Who we are. What we do. We are Bystronic a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond. We want to work with people who support us in creating innovative solutions to move our industry forward...
...We are seeking a Real Estate Development Manager to join our client's team! Responsibilities We are seeking a collaborative Real Estate Development Manager to support the alignment of multiple business units in acquiring and executing real estate development projects...
Company Description Birth of Royal Child (BORC) is a fashion brand that combines vintage elements with the adventure of nautical treasure hunting, creating a unique blend of street trends and high fashion. Our designs are inspired by a rich exploration of global history...
Caregiver Location: Hinsdale, IL Company: Home Helpers of Hinsdale As the top-ranked home care agency in Illinois and #14 in the nation for 2025 , we at Home Helpers of Hinsdale, take pride in providing exceptional care to seniors in their homes. We are seeking...