Front Desk Supervisor Job at The Orleans Hotel & Casino, Las Vegas, NV

Qm9XU28yaE5DVFNMUlBVZ0JCUFZ6MDM5
  • The Orleans Hotel & Casino
  • Las Vegas, NV

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Assist the Hotel Manager with the daily front desk operations including the supervision of hotel staff and providing appropriate service to hotel guests.

Job Functions

  • Hire, supervise, train, evaluate work performance, and administer counseling for staff members.
  • Prepare the weekly work schedule and maintain time and attendance records.
  • Respond quickly and accurately to guest inquiries regarding hotel procedures and property information.
  • Resolve customer complaints or disputes.
  • Able to perform duties of a Hotel Clerk as needed.
  • Possess knowledge of room rates, types, availability, hotel policies, and procedures.
  • Utilize computer system for various front desk and office procedures.
  • Maintain strict accountability of guest coupon books.
  • Ensure departmental adherence to applicable company and regulatory policies.
  • Other related projects and/or duties as assigned by management.

Qualifications

  • Three (3) years of experience as a front desk clerk. Supervisory experience preferred.
  • Able to use the company’s software systems for hotel management, etc.
  • Must have excellent customer service, communication, and interpersonal skills.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Tags

Local area,

Similar Jobs

WorkSource Oregon

Class B Driver Job at WorkSource Oregon

 ...well as grocery, dairy, floral, and dry goods. BENEFITS: - Paid training-8 week program - PTO Starting Day One - Medical & Dental...  ...duties as assigned REQUIREMENTS: - 21 years old +- Valid CDL and Medical Card - Manuever up to 50 lbs - Proficient in... 

IDR, Inc.

Epic Application Coordinator - ClinDoc (476473) Job at IDR, Inc.

IDR is seeking a Epic Application Coordinator - ClinDoc to join one of our top clients for an opportunity in Macon, GA . This role is centered around supporting inpatient hospital outpatient departments within a healthcare organization known for its focus on clinical...

Insight Global

Senior Graphic Designer Job at Insight Global

 ...Were seeking a Brand & Marketing Digital Designer to join a growing health and wellness brand. This role is ideal for a creative professional who thrives at the intersection of graphic design, marketing strategy, and brand storytelling . Youll design high-performing... 

redbox+ Dumpsters of Pasco and NW Hillsborough

Rolloff Dumpster Driver Job at redbox+ Dumpsters of Pasco and NW Hillsborough

 ...full-time on-site position based in Land O' Lakes, FL. The Rolloff Dumpster Driver will be responsible for safely operating roll-off trucks to deliver and pick up waste containers at client locations. Additional duties include ensuring timely service, maintaining... 

Pyramid Consulting, Inc

Registered Nurse (RN) - Acute Care Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN) Acute Care. This is a Full Time Days Shift / Night Shifts opportunity with long...  ...Monitor patient conditions and respond promptly to changes in clinical status Provide patient- and family-centered care,...