Job Description

House Runner Location Oklahoma City, OK :

Job Summary

• Stock all floor closets and guest rooms with clean linen and supplies.

Essential Job Functions

o Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.

o Unload and unpack the linen delivery twice a week, ensuring all linen and terry are stacked neatly, and in the right section for ease of pulling.

o Ensure security and confidentiality of all guest and hotel information and material. Secure and always maintain custody of keys in order to protect and preserve hotel property.

o Maintain lost and found according to company standards.

o Maintain and monitor the condition of all housekeeping equipment for proper maintenance, cleaning, and repair

*Greet and acknowledge guests. Anticipate and follow through on guests' service needs. *Respond to requests from guests or management in a timely and efficient manner. *Report any maintenance issues or safety hazards to General Manager immediately. *Communicate properly and effectively with the guest, coworkers, and managers. *Maintain and promote a positive and cooperative work relationship with all hotel departments.

o Guestrooms:

• Take care of guest rooms, according to company standards including, but not limited to stripping beds and bathrooms; transport dirty linens and trash to laundry and dumpster area; emptying wastebaskets; replenishing all linen, and bathroom amenities; and anything else according to company standards.

o Common Areas:

• Take care of all public areas, according to company standards including, but not limited to stripping and restocking public restroom towels; transport dirty linens and trash to laundry and dumpster area; emptying wastebaskets; replenishing bathroom amenities.

o Laundry:

*Maintain and operate all laundry equipment in accordance with established procedures. *Separate all linen into proper wash loads and like materials, spot treating stained linen before washing. *Properly load and unload washers and dryers being careful not to overload either machine. *Clean dryer lint screens every load. *Clean exterior of all machines in the laundry room daily. *Check/refill washer chemicals as needed. Follow proper use of approved chemicals. *Fold linen in accordance with established procedures; remove any stained or torn linen. *Fold and stack clean towels and place in appropriate storage location. *Sweep and mop laundry floor daily. Clean and maintain laundry carts and storage areas.

Essential Core Skills and Competencies

• Requires ability to take written and verbal direction in English and speak English clearly.
• Reliable and responsible character, with exceptional follow up and attention to detail.
• Friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.
• Good listening skills, with the ability to respond quickly to needs and requests.
• Exceptional organizational skills with the ability to balance and prioritize work.
• Exceptional service orientation, with keen ability to focus and deliver on guest needs.
• Proactive approach with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction.
• Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all company issued software programs implemented.
• Highly motivated and detail-oriented self-starter.
• Able to perform routine work or the same task over and over again.
• Able to communicate effectively with guest, team members and management in English.
• Ability to understand and comply with proper cleaning techniques.
• Ability to take direction and follow instructions.
• Ability to work effectively as an independent contributor, and as a part of a collaborative team.
• Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
• Consistently at work and on time.

Supervisory Responsibilities

• None

Work Environment

• Work is performed primarily indoors, but one wing of the hotel is outdoor corridors.
• Must be able to walk outside in a variety of weather conditions.
• Frequent use of office equipment such as iPads, TVs, computers, and phones.
• High levels of interactions with guest, associates, and managers.
• Exposure to cleaning chemicals, dust, odors and possible bloodborne pathogens.
• Often in a fast-paced environment with time limits on performing duties.

Physical Demands

• Occasionally climbing a ladder or step stool.
• Continuous standing and movement.
• Requires regular listening and hearing ability and visual acuity.
• Regularly move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
• Regularly reach overhead and below the knees, including bending, twisting, pulling and stooping.
• Able to stand, sit, or walk for extended period of time.
• Requires regular grasping, standing, sitting, walking, repetitive motions, bending, climbing.
• Requires regular listening and hearing ability and visual acuity.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Hours and Location

• Work is any time during operational hours to include morning, nights, weekends, and holidays.
• Possibility of working weekly hours work to extend beyond 40.
• One Location - Bradford House

Education and Experience

• High School diploma or equivalent.
• Familiarity with hospitality industry.

Other Eligibility Qualifications:

• Legally eligible to work in the United States.
• Strong computer skills.
• Able to read and speak the English language well.
• Able to pass a background check and pre-employment drug screening.
• Reliable transportation.

Pay:

• $13.00 per hour

Hours:

• Sun-Mon 9a-4p - 24 hours per week.

Employee Discounts:

• Restaurant: All employees will receive 50% off food for themselves and 30% off food for up to five (5) guests. The employee must always be accompanying their guest. No alcohol is discounted for employees or their guests ever.
• Hotel: All employees will receive 35% off the posted Best Available Rate for a maximum number of 10 room nights per calendar year. The employee may stay themselves or offer to a friend or family member.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $13.00/hour.

About Bradford House: Beckoning the sojourners, adventurers and soul seekers, Bradford House is a 36-room, independent boutique hotel housed within a meticulously rehabilitated historic residence and a newly constructed modern addition in the heart of Oklahoma City. Featuring a full-service cocktail bar, cozy café and more, we invite you to join our team! Learn more about us at

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Job Tags

Hourly pay, Full time, Work at office, Immediate start, Shift work, Night shift, Day shift,

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