HVAC Service Manager Job at Risus Talent Partners, Des Moines, IA

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  • Risus Talent Partners
  • Des Moines, IA

Job Description

Overview

We are seeking a Service Manager to lead operations at a newly established specialty equipment branch in Des Moines, IA. This role is responsible for managing daily service operations, overseeing a technician team, ensuring equipment reliability, and building customer relationships. The ideal candidate has a background in service management within equipment rental, construction, or HVAC-related industries, with strong leadership and organizational skills.

Key Responsibilities

  • Oversee daily service operations, scheduling, and technician workload.
  • Manage shop readiness, preventative maintenance programs, and fleet efficiency.
  • Hire, train, and lead service technicians as the branch builds out its team.
  • Ensure compliance with safety protocols and operational standards.
  • Serve as primary point of contact for customers regarding service, repairs, and equipment needs.
  • Oversee warranty processing, parts ordering, and accurate work order documentation.
  • Collaborate with branch leadership on operational goals and customer service delivery.

Qualifications

  • 5+ years in service management, commercial HVAC, or equipment rental preferred.
  • Experience supervising and developing teams of technicians or service personnel.
  • Familiarity with commercial HVAC, mechanical systems, or heavy equipment a plus.
  • Strong organizational, scheduling, and problem-solving skills.
  • Ability to manage customer relationships and resolve service issues effectively.
  • Proficiency with work order systems, safety compliance, and warranty processes.

What We Offer

  • Base salary range: $85,000 – $100,000 (commensurate with experience).
  • Competitive benefits package.
  • Opportunity to lead and grow a new branch operation.
  • Career growth potential within a rapidly expanding organization

Job Tags

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