Job Title: ITSM Incident Management Analyst
Location: Mahwah, NJ
Hybrid – (3 Days onsite in a week.)
Job Overview: The Incident, Problem & Change Analyst on the Change Management Team plays a crucial role in guiding the organization through IT transformation by managing the impact, risk, and communication of IT change activities. Additionally, they are considered the Process Owner for the Change Management, Operational Readiness, and AVS Administration workstreams.
Key Responsibilities:
Skills & Qualifications:
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