Job Description

Optomi, in partnership with a leader in the Entertainment Industry, is seeking a JIRA Project Manager / Administrator to join their team. This role will support the organization as it scales and adapts JIRA across projects. The right candidate will bring hands-on JIRA expertise combined with Agile project management experience to ensure the system effectively supports workflows and project goals.

What the Right Candidate Will Enjoy

Working with a team that drives digital and operational excellence across multiple business units.
Leveraging JIRA and Confluence to enhance cross-functional collaboration.
Contributing to process improvements by aligning technology with business needs.
Hybrid schedule with 2 days onsite per week in the Orlando, FL area.
A collaborative, team-driven environment with strong support for professional growth.

Experience of the Right Candidate

Proven experience as a JIRA Administrator with extensive usage as a Project Manager or similar role.
Strong understanding of Agile methodologies and project management principles.
Hands-on configuration and administration of JIRA (Server and Cloud).
Proficiency in writing JQL queries across multiple projects.
Confluence site and page administration, including user/group access control.
Excellent problem-solving, communication, and interpersonal skills.
Experience with JIRA plugins and integrations.
Bachelor’s degree or equivalent experience.
Preferred: prior experience in large-scale enterprise environments and exposure to FinTech or consumer digital platforms.

Responsibilities of the Right Candidate

Govern and configure JIRA projects, workflows, and custom fields to support project requirements.
Provide user support and training for JIRA users, including troubleshooting and maintaining user guides.
Partner with project managers and teams to gather requirements and enhance JIRA functionality.
Develop and maintain documentation for JIRA processes, workflows, and best practices.
Monitor JIRA usage and generate reports on project progress, team performance, and governance.
Stay current with JIRA updates, plugins, and new features to drive continuous improvement.

Job Tags

2 days per week,

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