Kronos System Analyst II Job at Yale New Haven Health, Stratford, CT

QjRXWG8yMUlDVEtKUi9JbkJCelJ6MG41OXc9PQ==
  • Yale New Haven Health
  • Stratford, CT

Job Description

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The System Analyst II researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT systems. The analyst works with department management and teams to build, install, and support the applications understand systems requirements. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. Coordinates all issues that arise during the project for their area in depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and workflow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end -users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates have an interest in emerging technologies and enjoy working with people to identify how technology can effectively support business needs

EEO/AA/Disability/Veteran Responsibilities:
  • 1. Application and IT System Implementation and Support
    • 1.1 Implement and maintain Workforce Management applications, systems, and hardware.
  • 2. Teamwork
    • 2.1 Creates and maintains regular status reports to Manager.
  • 3. Documentation
    • 3.1 Document and maintain system design and build documents using latest DTS tools such as Teams.
  • 4. Other
    • 4.1 Provides training to other DTS staff.
Qualifications:

EDUCATION


Associates degree or equivalent experience required.


EXPERIENCE


Minimum 5 years experience in Healthcare and/or technology strongly preferred. A minimum of 2 to 3 years experience as a Systems Analyst is required. Ability to analyze workflow to recommend and develop application solutions. Ability to research and interpret data ; to include reporting, preparing and presenting data. Healthcare or Epic experience preferred.


SPECIAL SKILLS


Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required. Must possess a high level of customer service skills and participate as strong, collaborative team player . Capable of taking leadership role in managing end user relationships. Working knowledge of Microsoft Office tools required. Customer Focus: Acts as a preceptor to junior employees. Seeks feedback from customers to identify improvement opportunities. Continuously works to improves the customer experience. Supports customer requests at all levels. Problem Solving: Applies problem solving techniques to get to the root cause of the problems. Collects data to understand problems through direct observation. Surfaces problems actively as improvement opportunities. Takes accountability for problem solving issues. Presents possible solutions to management when faced with a problem. Actively seeks collaboration across teams and stakeholders. Innovation: Identifies potential opportunities to improve work or outcomes. Uses standard work and document work flows to identify opportunities for continuous improvement. Suggests improvements to existing processes. Adaptability: Able to adapt plans in response to changing objectives. Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities. Seeks guidance in the face of ambiguity or uncertainty. Proactively adapts plans in response to changing priorities.


PHYSICAL DEMAND


Travel to multiple YNHHS facilities is necessary.

Job Tags

Full time, Work at office,

Similar Jobs

Godshall Recruiting

Facilities Manager Job at Godshall Recruiting

 ...electrical, plumbing, etc.) Prioritize work orders Track maintenance KPIs Oversee building security, fire systems, and access controls Coordinate with any external vendors Ensure compliance with regulatory agencies Manage construction or renovation projects... 

Finezi Inc.

Construction Manager - Electric M&C Support Job at Finezi Inc.

 ...About the Role: We are seeking an experienced Construction Manager to support Electric Maintenance & Construction (M&C) operations for a major utility provider in San Luis Obispo, CA . This role provides end-to-end construction management across multiple electric... 

N2Net

IT Help Desk Technician Job at N2Net

 ...technical assistance to our clients on Information Technology and IT Security-related inquiries. You will answer queries on technical...  ...with technology in a client support role Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations... 

Fresh Baguette

Barista Job at Fresh Baguette

 .... We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments... 

Trackline

Dynamic Positioning Instructor Job at Trackline

Well regarded maritime training facility is seeking a Dynamic Positioning instructor to add to their team of maritime professionals. You will teach DP and other maritime classes you may be qualified for and share your knowledge with mariners. This requires you hold a valid...