Job Description

At Ned’s Home, we value your skills, reward your hard work, and invest in your future. We’re proud to be recognized as a USA Today Top Workplace for 2025! This award is based on our employee feedback and recognizes outstanding workplace culture.

Company Overview: Since 1965, Ned’s Home has been providing customers with the peace of mind that comes with having superior exterior home services. Ned’s Home currently services 20 states, from New Hampshire to Georgia, to Colorado and Washington state. We have had consistent year-over-year growth, both organically and through strategic partnerships and acquisitions. Our products, customer service, and reputation for excellence have earned us an A+ rating with the Better Business Bureau. We are in the business of providing top-notch sales and service, and we guarantee customer satisfaction.

The Licensing and Compliance Specialist is responsible for overseeing all aspects of business and specialty licensing compliance across multiple states and jurisdictions. This includes acquiring, renewing, and maintaining all business licenses and permits required for operations, managing pest control technician licensing and certifications to ensure full regulatory compliance, and serving as a liaison between internal departments and regulatory agencies. The ideal candidate is highly organized, detail-oriented, and experienced in handling multi-state licensing in a fast-paced environment.

Key Responsibilities:

Business License Management

• Track, prepare, submit, and renew business licenses and registrations in all applicable cities, counties, and states.
• Maintain a centralized licensing calendar to ensure timely renewals and avoid service disruptions.
• Communicate with government agencies to resolve licensing issues or inquiries.

Specialty Licensing for Pest Technicians

• Manage and monitor pest control and fertilizer technician licensing across all operational states.
• Coordinate training, continuing education, and exam scheduling to meet state-specific licensing requirements.
• Assist field staff in maintaining up-to-date credentials and documentation.

Regulatory Compliance & Monitoring

• Monitor federal, state, and local compliance updates relevant to licensing and operational regulations.
• Respond to regulatory notices and manage corrective actions.
• Research and prepare filings for expanding into new service areas.

Database & Software Systems

• Maintain accurate records of all licenses and compliance statuses using designated software systems.
• Generate reports for leadership on license status, expirations, and compliance risks.
• Continuously improve tracking tools and processes.

Internal Collaboration

• Partner with HR, Operations, and Field Management teams to keep licenses and certifications current.
• Provide licensing guidance, training, and resources to internal stakeholders.

Audit & Documentation

• Prepare and maintain audit-ready documentation for internal and external reviews.
• Build and maintain a regulatory library of requirements, procedures, and forms by state.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Environmental Science, or a related field, or equivalent experience.
• 3+ years in regulatory licensing or compliance, preferably in a multi-state field service industry.
• Familiarity with pest control, pesticide, and fertilizer licensing is strongly preferred.
• Strong understanding of local and state-level business licensing processes.
• Proficient in licensing/compliance tracking software (e.g., LicenseHQ, Certemy, Smartsheet, etc.).
• Excellent organizational and deadline management skills.
• Strong communication and problem-solving abilities.

Work Environment:

Full-time, in-office position

May require occasional evening or weekend work to address urgent compliance issues or deadlines

Note: This job description does not constitute an employment contract and does not alter the at-will employment relationship.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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