Loan Servicing Representative – Responsibilities
• Maintain and process loan accounts — payoffs, payments, billing, escrow, and related transactions — with strict accuracy.
• Perform core mortgage servicing tasks, including ARM/Balloon notifications, escrow analysis, and tax/insurance disbursements.
• Respond to customer and internal inquiries, resolving issues quickly and delivering strong service.
• Ensure all servicing activity meets investor guidelines (FNMA, FHLMC, GNMA, FHA, VA, RD) and complies with bank policies and regulations.
• Support continuous improvement by cross-training, documenting procedures, and contributing to team efficiency.
Loan Servicing Representative – Qualifications
• High school diploma required; Associate degree or equivalent experience preferred.
• 2+ years of experience in banking, loan servicing, or similar financial operations.
• Solid working knowledge of mortgage/consumer loan processes, documentation, and regulatory requirements.
• Proficient in Microsoft Office and loan servicing systems; strong analytical and problem-solving skills.
• Effective communicator with strong organization, accuracy, and the ability to handle high-volume deadlines.
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Terms of employment Annual Salary Based on Experience Type of Work Full Time,Internship Type of Job Accounting Accountant Location USA California Los Angeles Benefits Bonus, Dental Plans, Health Insurance, Lunch Provided, Sick Leave, Paid...