Looking for Senior Staff Salesforce CRM Functional Architect
Location - South San Francisco, CA 94080, United States
Job Description:
We are seeking a Senior Salesforce CRM Functional Architect with extensive hands-on experience in Salesforce Sales Cloud, Data Cloud, and Marketing Cloud to design and drive scalable, high-impact CRM solutions. This role requires a deep understanding of CRM strategy, process design, data architecture, and cross-cloud integrations. The ideal candidate is both a strategic thinker and a tactical expert capable of translating business needs into robust Salesforce solutions that deliver measurable outcomes.
Key Responsibilities:
Solution Architecture & Design
• Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud.
• Translate business objectives into scalable, secure, and high-performance Salesforce architecture.
• Lead requirements gathering, solution design workshops, and roadmap planning.
• Define and enforce architectural governance standards and patterns to ensure consistency and maintainability.
Required Qualifications:
• 12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience.
• Proven Technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations.
• Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations
Deep understanding of:
• Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods
• Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio.
• Data Cloud: Customer 360, data ingestion pipelines, identity resolution, data harmonization.
• Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions.
• Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations.
• Familiarity with Agile/Scrum project delivery methodologies.
Preferred Skills & Certifications:
• Salesforce Certified Application Architect and/or System Architect.
• Salesforce Marketing Cloud Consultant certification.
• Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance).
• Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce .
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