Job Description

This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM’s commitment to excellence, compassion, and integrity.

WHAT WE OFFER

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

ESSENTIAL JOB FUNCTIONS

• Compile, verify, and organize information according to priorities to prepare data for entry
• Check for duplicate records before processing
• Accurately enter medical billing information into the company’s software system
• Research and correct documents submitted with incomplete or inaccurate details
• Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
• Review data for accuracy and completeness
• Uphold the values and culture of the organization
• Follow company policies, procedures, and guidelines
• Verify eligibility in accordance with established policies and definitions
• Identify and escalate concerns to leadership as appropriate
• Maintain daily productivity standards
• Demonstrate eagerness and initiative to learn and take on a variety of tasks
• Support the overall mission and culture of the organization
• Perform other duties as assigned by management

SKILLS & COMPETENCIES

• Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
• Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.

EXPERIENCE REQUIREMENTS

• Required: High school diploma or passage of a high school equivalency exam
• Medical background preferred but not required.
• Capacity to maintain confidentiality.
• Ability to recognize, research and maintain accuracy.
• Excellent communication skills both written and verbal.
• Able to operate a PC, including working with information systems/applications.
• Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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