Job Description

Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX.

Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.

Company Benefits and Perks

• Comprehensive Benefits Package with Day 1 Eligibility
• Excellent, Monthly PTO accrual
• Working with a strong, supportive, and collaborative team

Responsibilities and Duties:

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Provides coverage and support at other clinic locations as needed based on operational needs.
• Other duties as assigned.

Minimum Requirements:

• 1-2 years medical office experience preferred
• Experience with patient scheduling & EMR Systems preferred
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills

Other Skills Required:

• Ability to Multi-Task
• Organized
• Self-Motivated
• Attention to detail

Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.

Req #3476

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