Job Description

Position Overview

The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings , each more than 100 years old and equipped with its own boiler.

Key Responsibilities

Regulatory & Administrative Management

• Maintain thorough knowledge of rent‑stabilization laws , DHCR requirements, and local housing regulations.
• Ensure full compliance with all legal, regulatory, and reporting obligations.
• Oversee collections , tenant accounts, and arrears management.
• Manage payroll for all site employees.
• Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.

Operations & Maintenance

• Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
• Manage ongoing and planned capital improvement projects , including:
• Gas pipe replacement
• Roof replacements
• Facade work
• Mechanical and structural upgrades
• Coordinate and supervise 3rd‑party contractors for apartment and building renovations.

Leasing & Marketing

• Oversee the renovation, marketing, and leasing of all vacant units.
• Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.

Financial Management

• Prepare and manage annual budgets , track operating expenses, and ensure cost‑effective operations.
• Negotiate and manage vendor contracts.
• Support ownership with long‑term capital planning.

Staff Leadership & Supervision

• Supervise and support:
• 25 handymen and porters
• 6 office staff members
• Ensure high performance through training, delegation, and ongoing evaluation.
• Maintain strong communication across all departments and foster a professional, accountable workplace culture.

Qualifications

• Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
• Strong knowledge of NYC housing regulations and compliance standards.
• Demonstrated ability to manage large field and office teams.
• Proficiency with Yardi and AvidXchange platforms.
• Strong organizational, communication, and problem‑solving skills.

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