Job Description

Our client is searching for an Operations Assistant for their company located in Southwest Houston. This role is ideal for someone who enjoys variety in their day-to-day work. The salary range for this position is $45,000-$50,000 per year.

Duties/Responsibilities:

• Serve as the first point of contact for customers via phone and e-mail and provide clear and professional communication.
• Process customer orders and keep customers routinely updated on the status of their orders.
• Handle customer inquiries, resolve issues, and ensure a positive customer experience.
• Maintain accurate records, files, and databases related to operations.
• Assist with daily shipping and receiving of small products (Fed-Ex, UPS, and USPS).
• Identify areas of improvement and support the implementation of new processes.
• Other miscellaneous administrative duties.

Requirements:

• At least 1 year of customer service or operations experience.
• Strong Microsoft Office skills.
• Excellent organizational skills.
• Professional demeanor and excellent communicator (verbal and written).

If you are interested in this position, please apply on-line or e-mail your resume to jotto@hire-authority.com.

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