Part-Time Keyholder - San Francisco Job at Rails, San Francisco, CA

QjQ2WHFHdE5BRCtLUnZRcUJCM1h6VTMzOGc9PQ==
  • Rails
  • San Francisco, CA

Job Description

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder reports to the Store Manager.

Responsibilities:

Performance:

  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
  • Be a support to execute business plans to accelerate the business forward
  • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally

Client Centric:

  • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Solution oriented approach to finding resolutions to customer service issues as necessary

Marketing & Community:

  • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Player:

  • Support a positive work environment
  • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
  • Support performance initiatives set out by Store Management
  • Attend and participate at store meetings as required by the business

Visuals:

  • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

  • Support inventory functions as set out by Store Management
  • Protect all company assets including cash handling, inventory etc.
  • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
  • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
  • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
  • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
  • Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

  • At least 1+ years of experience in a retail apparel environment preferred
  • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Strong organizational skills, writing and communication skills
  • Comfortable and savvy with computer technology and software within PC and iOS platforms
  • Ability to climb ladders
  • Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Job Tags

Similar Jobs

Pyramid Consulting, Inc

Registered Nurse (RN) - Medical Dialysis (Renal) Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN) - Medical Dialysis (Renal) . This is a Fulltime opportunity with long-term potential and is located in Austell, Georgia (Onsite) . Please review the job description below and contact me ASAP if you are interested.... 

Vantage Specialty Chemicals

Environmental Health Safety Specialist Job at Vantage Specialty Chemicals

 ...functional teams to align on EHS goals and share best practices across the organization. Qualifications Bachelors degree in Environmental Science, Industrial Hygiene, Engineering, or a related field preferred. Knowledge of OSHA, EPA, and hazardous waste... 

IP Casino Resort Spa

Custodian 1 - Hotel Job at IP Casino Resort Spa

 ...Job Description Maintain cleanliness of assigned areas; pick up and remove trash and debris. Responsible for property clean up including bio-chemical material. Deliver and retrieve rollaway beds, irons, ironing boards, and other items to guest rooms... 

Savills North America

FP&A and Strategic Finance Manager Job at Savills North America

 ...join Savills, our ask for you is simple: Be extraordinary, together. Savills North America is seeking an FP&A and Strategic Finance Manager to join our dynamic and collaborative team. The ideal candidate is mission-driven, action-oriented, analytical, and able to... 

Farm Job Search

Dairy Farm Herdsman Job at Farm Job Search

 ...Dairy Farm Herdsman (6203) Location: New York State JobNumber: 6203 Dairy Farm Herds Person position available immediately on modern 1,000 cow plus dairy farm in Central New York State. MUST have experience with fresh and sick cows, helping with vet checks, vaccinations...