Patient Support Representative
We’re looking for a Patient Support Representative to join our client’s. If you have 4-5+ years of experience in Patient Support Representative, Customer Service, healthcare and Outbound OR Inbound. So, this is a great opportunity to grow your career with a company known for excellence.
What You'll Do
Support inbound and outbound phone lines for the pharmacy
Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals
Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail
Accurately and completely capture information and update systems appropriately
Be flexible, organized and able to comply with constantly changing program business rules
Investigate issues that cannot be resolved at the time of the initial call and follow through until issue resolution
What You Bring
Associate degree or technical school training in a related field
One (1) year of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
Experience with HIPAA and patient services
Bi-lingual, English and Spanish
Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness.
📍 Location: Louisville, KY (Hybrid)
💵 Pay: $15 to $17/hr
📩 Apply now to take the next step in your Patient Support Representative career!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility
criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
...Salary: $55k-$70k Job Title: Interior Designer Job #: 5092 Location: Albany, NY Category: Construction Position Type: Full-time, Permanent Description: Our client is currently seeking an Interior Designer to join their team. This is a full-time...
Job Responsibilities: Youth Treatment Specialist 3rd Shift Wisconsin Community Services (WCS) Specialized Services Program Jefferson County Youth Crisis Stabilization Facility Position Summary: Wisconsin Community Services (WCS) is excited to announce...
...evening minor league baseball game with our Lynchburg Hillcats.Children will enjoy outdoor summer movies at the park, county fairs, apple orchards, pumpkin patches and picking blueberries & strawberries.They will love Amazement Square, an interactive hands-on children...
Case Manager Case Manager ? Personal Injury Position Summary: The Case Manager will oversee the full life cycle of personal injury cases, from client intake through completion of medical treatment. This role requires excellent organizational skills, client communication...
...mirrors, medicine cabinets and other home improvement and dcor. We are looking for an individual to join the team ON SITE as a Graphic Designer to help us grow the brand across multiple retailer sites. The right individual will have graphic design experience along with...