Physical Security Specialist Job at Insight Global, Plano, TX

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  • Insight Global
  • Plano, TX

Job Description

Required Skills & Experience

• 5+ years Physical Security hardware and software technical experience in an enterprise environment

• 3+ years supporting Physical Security projects

• Successful project participation and delivery at an enterprise level

• Comprehension and adaptation of Information Security and Risk concepts

• The ability to translate complex technical concepts into business friendly language

• Experience in Financial Services or other regulated industry with security as a top priority

• Technical Skills:

• Application installation and end-user support for enterprise ACS, VMS, and CCTV components such as electronic locks, card readers, request to exit devices, access control panels, reader boards, power supplies and cameras.

• Hardware troubleshooting of ACS, VMS, and CCTV components

• API integration into physical security systems

• Windows Server and workstation troubleshooting

• Basic networking concepts and troubleshooting

• Experience with project frameworks

• Experience with architectural design software

Job Description

Insight Global is looking for a Physical Security Systems Technician to join their clients team. This candidate will:

• Deliver physical access control and video monitoring technologies to support building security and privacy requirements

• Conduct and manage system maintenance, upgrades, and enhancements

• Design, document, and implement physical security technology using structural drawings and as-builts

• Troubleshoot and resolve hardware and application issues

• Troubleshoot and resolve break-fixes

• Support end-users, vendors, and teams across multiple times zones

• Manage vendors during installations and support visits

• Effectively escalate and communicate implementation issues internally and externally

• Maintain strict confidentiality with information while safeguarding intellectual property

• Follow corporate physical security technical policies, standards, and operating procedures

• Assist, where needed, with the development and implementation of physical security technical policies, standards, and operating procedures

• Occasional travel is required domestically and internationally (passport required)

• Occasional after hours support for both planned implementation and break-fixes

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