Job Description

About Us:

Since 1978, Best Roofing has provided premium commercial roofing services across South Florida. As a family-owned and operated company, we take pride in fostering a culture of integrity, growth, and exceptional service. Our employees are the cornerstone of our success, and we are committed to developing talent and offering long-term career opportunities in a supportive environment.

Role Overview:

The Project Manager is responsible for overseeing the full lifecycle of assigned construction projects—from initiation through close-out—ensuring all deliverables are completed on time, within budget, and in alignment with client expectations. This role serves as a key liaison between internal teams and clients, while also supporting operational efficiency, financial performance, and client satisfaction.

Core Focus:

• Effectively manage all phases of commercial roofing projects, maintaining full ownership of scope, schedule, and budget.

• Provide proactive communication and coordination across internal teams and external stakeholders.

• Ensure operational excellence by adhering to company standards, safety protocols, and client requirements.

• Deliver exceptional client service that reinforces Best Roofing’s reputation for quality and reliability.

Key Responsibilities:

• Manage assigned projects according to the company’s standardized project lifecycle and Best Roofing University guidelines.

• Administer contracts and change orders, ensuring compliance with scopes of work, timelines, and budget constraints.

• Utilize FollowUp CRM to maintain project data, track progress, and meet critical deadlines.

• Coordinate with the Construction Manager to schedule inspections, manage material delivery logistics, and support field operations.

• Facilitate client meetings, site visits, and pre-construction planning sessions.

• Ensure timely and accurate project billing, documentation, and collections; maintain DSO targets.

• Prepare and review subcontractor pay applications for approval.

• Ensure proper registration and coordination of warranties and manufacturer inspections.

• Maintain organized digital project files, ensuring all forms and documentation are stored for audit and reference within CompanyCam.

• Track and manage budget forecasts, cost tracking, and variance reporting.

• Create and deliver OPM reports using Company Cam; prepare/deliver Close-Out Books and Notice of Termination documentation.

• Support ECAC meetings by providing accurate project performance updates and budget comparisons.

• Engage with internal warehouse team to track inventory usage and product reconciliation.

• Collaborate cross-functionally with Marketing, Business Development, and Sales to deliver final project documentation to clients.

• Maintain a safety-first approach, ensuring compliance with OSHA and internal safety policies.

• Ensure all POD’s (proof of deliveries) are turned into the accounting department within 24 hours of the job commencing.

• Contribute to continuous process improvement initiatives and uphold company values in all interactions.

How We Measure Success:

• Project Delivery Excellence: Projects are completed on time, within scope, and under or at budget while meeting or exceeding quality standards.

• Financial Performance: Maintains strong financial controls by consistently achieving billing targets, reducing cost variances, and maintaining project profitability margins.

• Client Satisfaction: Earns positive client feedback and maintains strong relationships, evidenced through repeat business, client referrals, and minimal project-related disputes.

• Operational Compliance: Accurately uses project management systems (e.g., FollowUp CRM, ComputerEase), adheres to internal procedures and documentation protocols, and meets all reporting deadlines.

• Collections & Cash Flow: Actively manages receivables to maintain Days Sales Outstanding (DSO) at or below 45 days and follows up diligently on all outstanding accounts.

• Team Collaboration: Demonstrates strong communication and teamwork across departments, contributing to a high-performing, solutions-oriented culture.

• Continuous Improvement: Engages in professional development, actively contributes to process improvements, and consistently seeks opportunities to increase efficiency and effectiveness.

Skills & Experience:

• Proven experience managing commercial roofing or construction projects.

• Strong understanding of project scheduling, budgeting, contract administration, and client relations.

• Excellent communication, interpersonal, and negotiation skills.

• Highly organized, detail-oriented, and proactive in driving projects forward.

• Proficiency in Microsoft Office (Excel, Word) and project management tools (FollowUp CRM, Company Cam, ComputerEase).

• Familiarity with roofing systems, permitting processes, and manufacturer compliance preferred.

• Strong ethical standards and a commitment to excellence.

• Bachelor’s degree in construction management, Engineering, or a related field preferred.

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