Job title: Reception and First Floor Staff Assistant
Location: Cambridge, MA 02138
Duration 06+ month with possible ext.
Pay Rate: $32/hr on w2
Position Description
Job Summary
This position is situated at the main desk on the first floor and serves as the primary source of
information and initial contact for students, alumni, faculty, employers, visitors, and staff regarding the
advising and educational programs, career fairs and employer events of the office. As a member of the
larger MCS Administrative Team, this position provides “first line” coverage and overall support in a
complex office serving diverse populations of students, alumni, employers, and other stakeholders.
Time Frame
Looking for a full-time, temporary employee to start in August 2025. This temporary position ends 180
days from the hire date.
Job Specific Responsibilities
Responsibilities include but are not limited to:
• Maintains up to date knowledge on full breadth of MCS programs, services, and resources.
Delivers quality customer service by providing accurate information and personalized assistance
in a high-volume environment in person, via e-mail, and over the phone. Follows, communicates
and carries out office policies.
• Creates a warm, welcoming environment in person and virtually. Greets visitors and callers,
identifies needs and offers direct assistance or refers to appropriate MCS resources or contact.
• Helps students and alumni access and use MCS electronic resources, including online platforms.
• Works with the Employer Relations Team to process and maintain internships and job
opportunities in appropriate databases.
• Ensures a timely and accurate flow of communication among staff as well as between staff and
students, employers, and visitors.
• Performs office event and administrative support and other duties as assigned.
Basic Qualifications
Three years of administrative experience required. Education beyond high school may count towards
experience. Working knowledge of MS Office applications, specifically MS Word and Excel.
Desired Qualifications
BA/BS preferred. Must enjoy providing a high level of customer service in person and over the phone,
willingness to "go the extra mile." Flexible team player with positive attitude and excellent problemsolving skills. Outstanding communications skills and diplomacy; ability to anticipate needs and
prioritize/manage multiple complex confidential tasks simultaneously in a demanding environment;
strong attention to detail required. Flexibility and professional manner essential; ability to work with a
variety of people; must work well both independently and as part of a team. Must be able to function at
a high level in a public, shared, workspace. Excellent computer and web navigation skills required.
Strong knowledge of MS Office applications, specifically MS Word and Excel. Harvard experience
preferred.
Working Conditions
• This position is situated on the first floor of our building in the main area of reception, and the
person in this role is required to work in-person (5 days a week), full-time.
• Must have flexibility and availability to work both 9 am-5 pm and 10 am-6 pm schedules based
on office needs.
Additional Information
• The Mignone Center for Career Success is located in 54 Dunster St. Cambridge, MA 02138.
• Staff members are encouraged to use public transportation to commute to the office because
there is very limited street parking in Harvard Square.
• The person in this role will work 35 hours per week in-person, and they will have an hour unpaid
lunch break each workday.
• The person in this role needs to provide coverage for after-hours (5-8 pm) advising and/or
employer events as needed. They will need to flex their hours to assist with event coverage.
• Unfortunately, we are unable to provide visa sponsorship for this position.
EEO Statement
Harvard University is an equal opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, national origin, disability
status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related
conditions, or any other characteristic protected by law.
...Multi-specialty collaboration with a mission-driven integrated health care delivery model. An outstanding electronic medical record... .... We have a very rich and comprehensive Physician Health & Wellness Program. We are Physician-led and develop our own leaders....
...Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and... ..., our team members and our communities. Job Description Security Officers are responsible for ensuring the safety and security...
...job are included but not limited to this job description other tasks may be assigned and expected to be performed. Sets up and operates a variety of presses Produces parts to meet quality, ISO specifications, blue print and customer requirements. Selects...
...Overview Turnagain Marine is a leader in the Alaskan heavy marine construction market. Our projects range from freight piers, container ship terminals and cruise ship berths to municipal marinas and private infrastructure. Turnagain values high performing professionals...
...with the same care, ambition, and long-term vision. To help shape and steward our growing brand family, were looking for a Graphic Designer to join our team. Graphic designers at ESSC are self-motivated individuals with a positive attitude who create enterprise-wide...