Release Manager (Digital) Job at Norwegian Cruise Line Holdings Ltd., Miami, FL

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  • Norwegian Cruise Line Holdings Ltd.
  • Miami, FL

Job Description

JOB SUMMARY

Responsible for the Proxima program weekly software build release management strategy which includes the planning, development, coordination, and publication of the program release schedule to executive leadership and the Proxima team. Act as the central point of contact within the Proxima program to assess and prioritize functionality that will be included in a product release. Be the subject matter expert on the status of all software builds in the release plan. Partner with leadership to ensure visibility of the release schedule and alignment with all critical program owners/decision makers in accordance with program governance. Communicate with executive leadership on the risks, blockers and overall status of the release plan.

DUTIES & RESPONSIBILITIES:

  • Manage the end-to-end release management process (i.e., business sign-off on requirements, deployment readiness, release notes, etc.)
  • Actively manage cross-functional activities, risks, dependencies, and roadblocks.
  • Ensure all product releases are planned according to business requirements and budget.
  • Schedule release readiness reviews prior to deployment and critical milestones to validate readiness for deployment and organizational adoption.
  • Collaborate with Organizational Change Management workstream leader on critical milestones, details and functional awareness for communication strategies regarding the program delivery.
  • Maintain and publish release schedules.
  • Report on the status of releases, organizing required input from program workstreams as required to Proxima and executive leadership
  • Management of risks encountered throughout the software delivery lifecycle.
  • Coordinate required resources in support of release plans and schedules.
  • Manage compliance and audit processes.
  • Oversee cutover activities for new release versions.
  • Collaborate with dependent and related cross-organizational teams on Proxima impacting initiatives.
  • Coordinate with Dev Ops teams on the successful delivery of builds to various environments.
  • Continuous improvement, development and oversight of release processes.
  • Perform additional job-related duties as needed

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Computer Science, Information Technology, Software Engineering or related field

EXPERIENCE:

5+ years experience leading digital release management processes.

Experience collaborating with cross-functional teams and managing stakeholder relationships.

Experience in managing complex environments with multiple dependencies.

Experience coaching and educating project teams to strengthen team members’ capabilities and skill sets.

COMPETENCIES/SKILLS:

  • Strong organizational and management skills.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with diverse teams.
  • Excellent communication skills.
  • Ability to lead with influence across the organization.
  • Highly organized and able to manage multiple tasks simultaneously.
  • Coordination of multiple tasks and teams.
  • Passion for excellence, accuracy and completeness in work product and deliverables.

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