Job Description

***Will be on-site for initial training period (about 2-3 months) then will move to fully remote after that***

Job Overview

Insight Global is seeking a Payment Posting Representative to support a Health Care network in Chattanooga, Tennessee. This individual will primarily be responsible for processing and posting payments as well as handling write-offs and adjustments from both insurance providers and patients. In this role you will identify and research any unusual findings, escalated issues as needed, and document all activities in accordance with policies and procedures. The ideal candidate will have strong customer service skills, experience entering data into computer programs, and general knowledge of clinical operations and debits and credits.

Duties

• Conducts appropriate reviews using critical thinking skills to understand how to transfer payments
• Reviews and posts payments and write-off/adjustments from insurance and patients
• Identifies and researches unusual, complex or escalated issues
• Documents all activities and findings in accordance with established policies and procedures
• Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function
• Establishes and maintains professional and effective relationships with peers and other stakeholders

Must Haves:

• High School Diploma or GED Equivalent
• Strong Customer Service skills
• Basic understanding of healthcare debits/credits, regulatory/reporting requirements, insurance reimbursement terms

Plusses:

• 1+ years of revenue cycle related experience
• Medical Billing Experience
• Experience with EPIC software (Electronic health record, EHR system)

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