Job Description

KYA Services is looking for a motivated and versatile individual to join our expanding team in a position that offers opportunities for career advancement in Sales or Operations.

This entry level role will assist our sales & operations team in enhancing current client relationships and laying the groundwork for attracting new clients and opportunities. It is a support role in sales and operations, offering career training and opportunities for planned growth within our organization.

Essential Duties and Responsibilities - Year ONE

• Familiarize yourself with all programs and tools to support KYA Sales / Operations Team
• Respond to research requests and initiate value add research for Sales / Operations Team
• Proactively research new target markets and populate our CRM system contact information for Regional Advisors
• Utilize our Hubspot CRM lists for effective communication and timely response on all task and action items
• Attend various events, conventions, presentations, etc. as a representative of The KYA Group
• Learn and maintain an understanding of product knowledge & reference marketing materials to support RA’s to inform potential clients and identify needs
• Shadow RA sales calls: record as much information as possible from clients and/or site surveys (product, color, style, lead time, DDD, size of area, etc)
• Assist Project Managers and learn how to accurately measure areas on site surveys (and take photos, when applicable)
• Accurately enter requests from Sales Team on new opportunities into Hubspot
• Build relationship with Services Team and have an understanding of action steps to support the job cycle
• Maintain accurate records of time management and recording practices with Trinet
• Visit installs, as requested by Sales Team
• Support RA’s to have work releases signed by client in a timely manner, then deliver to Services department
• Take before and after photos of installs, as requested
• Assist Services department with contacting subcontractors to acquire quotes, as necessary
• Networking to build trusting relationships with potential customers
• Word-of-mouth marketing techniques to build a customer base
• Assist in organizing marketing events
• Research target markets and identifies the point of contact for prospecting
• Provide Customer feedback to the Marketing and Sales departments
• Ensure consistent brand messaging
• Posting company content on social media platforms
• Travel for trade show support and client/salesperson account management
• To provide accurate, supporting sales records on a quarterly basis
• Have a basic understanding of all KYA purchasing contracts

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