Job Description

About the Company : Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures.

About the Role : The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities :

• Deliver financial results :
• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

• Build a dedicated and good-natured team :
• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

• Create a culture of customer obsession that caters to the extraordinary achiever :
• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

• Deliver operational consistency :
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

Equal Opportunity Statement : As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

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