Job Description

IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity in Memphis, TN. This organization is an industry leader in the non-profit space (household name). The role involves managing and supporting multiple Salesforce applications with an emphasis on security and user management.

Position Overview for the Salesforce Administrator:

• Provide administration support across various Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
• Focus on implementing and managing the Salesforce Security Center and Event Monitoring applications to enhance organizational security posture.
• Manage identity and access via integration with Okta, ensuring secure authentication and user provisioning.
• Customize and build Salesforce objects, workflows, reports, and dashboards, and support integration with external platforms.
• Maintain data quality through audits, deduplication, security reviews, and manage user profiles, licenses, and permissions.

Requirements for the Salesforce Administrator:

• 3–5 years of hands-on Salesforce administration experience across multiple Salesforce products.
• Preferred experience with Salesforce Security Center, Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with integrating Salesforce with Okta for Identity & Access Management.
• Ability to support system testing, deployment, and documentation in accordance with governance policies.
• Strong troubleshooting skills to resolve end-user issues and provide ongoing support via Jira.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

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