Job Description

KLR Executive Search is proud to partner with Long’s Jewelers, a family-owned and operated fine jeweler with seven locations throughout Massachusetts and New Hampshire. For more than a century, Long’s has been New England’s premier destination for fine jewelry, luxury watches, and exceptional client experiences. With a reputation built on trust, integrity, and multi-generational relationships, Long’s is more than a retailer — it is a steward of celebrating life’s most meaningful moments.

The Long’s boutique portfolio includes partnerships with the world’s most prestigious brands, including Rolex and Patek Philippe. Long’s is proud to offer clients access to some of the rarest and most coveted timepieces in the world, approaching every interaction with the belief that true luxury is about heritage, loyalty, and lasting connection.

The Senior Watch Buyer will lead the strategy, planning, and execution of the luxury watch category. This role is responsible for building vendor partnerships, curating assortments, and driving profitability across multiple channels. In addition, the Senior Watch Buyer will lead the repair and service function, the Certified Pre-Owned (CPO) program, and provide oversight of the Rolex category, ensuring operational excellence and adherence to brand standards.

This is a full-time position with a competitive compensation and benefits package. Occasional evenings, weekends, and travel are required.

Key Responsibilities:

Category & Vendor Management

• Build and foster relationships with luxury watch vendors.
• Develop product assortments that align with company strategy and client demand.
• Negotiate vendor agreements and allocations to support long-term growth.
• Forecast and manage sales, margin, and inventory plans across retail and e-commerce.

Operational Oversight

• Supervise the repair and service department, ensuring efficiency and quality.
• Provide oversight of the Rolex business, maintaining compliance with brand standards.
• Collaborate with internal teams to ensure smooth execution of business strategies.

Analysis & Reporting

• Prepare weekly and monthly business reviews with insights and recommendations.
• Monitor trends, pricing, and competition to inform strategic decisions.
• Partner with marketing on vendor-driven initiatives.

Client & Market Focus

• Support client service through special order management and resolution of escalated issues.
• Regularly visit stores and shop competitors to stay attuned to market shifts.
• Contribute to a seamless luxury experience across all customer touchpoints.

Job Qualifications:

• 3+ years of retail merchandising experience, preferably in luxury watches or jewelry.
• Demonstrated vendor management and assortment planning expertise.
• Strong analytical skills with proficiency in MS Office and advanced Excel.
• Supervisory or team leadership experience preferred.
• Excellent written and verbal communication skills.

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