Service Advisor - Classic Toyota Job at Classic Toyota, Tyler, TX

QllpYnJtMU1DREdMUVBRbENSYlF4MHY0
  • Classic Toyota
  • Tyler, TX

Job Description

Service Advisor – Classic Toyota

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

  • Health
  • Dental
  • Vision
  • 401K Plan
  • Paid Vacations
  • Life Insurance
  • Direct Deposit
  • Parental / Maternity Leave
  • Employee Vehicle Discounts
  • Employee Parts & Services Discounts
  • Rental Car Discounts

About Us

Classic Toyota and Mercedes-Benz of Tyler is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!

Job Tags

Similar Jobs

DSTM

Courier Driver Straight Trucks/ Box Trucks/Tractor Trailer Job at DSTM

 ...DRIVERS IMMEDIATELY TO RUN LOCAL, REGIONAL AND OVER THE ROAD. GOOD PAY !!! MUST HAVE YOUR OWNCargo Vans, Sprinter Vans, Box / Straight Trucks, and 53' Dry Vans. Expedited / Hot Shot / Line haul, Routed work. Your earning potential is limited only by the hours... 

Insight Global

Director, Marketplaces & Websites Job at Insight Global

 ...commercial/sales levers to drive profitable growth Track record of successfully increasing site conversion through modem best-in class web channel and marketplace tactics, technologies, and strategies Overview: Insight Global is seeking to hire an exceptional... 

Aquent

Content Scheduling Associate Job at Aquent

 ...Job Title: Content Scheduling Associate Client Location: Fully onsite in Culver City Starting: 10/20/2025 Pay Comments: W2 + benefits Minimum Pay (per hour): $40.64 Maximum Pay (per hour): $45.15 Hours: Full-time Duration: 6 months Job Description... 

Akkodis

Environment, Health and Safety Manager Job at Akkodis

 ...Akkodis is seeking an Environmental Health & Safety Manager for a direct job with a client in Rochester, NY. Must hold a Bachelors degree to be considered. You will be responsible for managing EHS compliance programs for Manufacturing, Administrative/Office, R&D, Quality... 

Liberation Ranches

Inside Sales Representative (Bilingual-Spanish) Job at Liberation Ranches

 ...our portfolio to clients Education, Experience, and Skills: High school diploma or GED required Fluent in English and Spanish (both verbal and written) required Passionate about sales and creating unforgettable customer experiences required Experience...