Service Desk Tier II Technician- 6 months Contract to hire Job at CDW, Fitchburg, WI

QW95UW8ybEpBamVNUWZVckN4TFJ4MDczOGc9PQ==
  • CDW
  • Fitchburg, WI

Job Description

Full-time, 6-month contract-to-hire opportunity for a Level 2 IT Support Specialist based 100% onsite in Fitchburg, WI (Madison suburb) . The role is with a Microsoft and SNS environment, supporting a healthcare-focused organization known for its commitment to innovation, and employee well-being.

🔧 What You’ll Do:

  • Provide advanced (L2/L3) technical support—handling tickets escalated from L1
  • Manage Intune, AD, O365 , laptop provisioning, printer setup, and Teams migration (from Zoom)
  • Own endpoint hardware/software troubleshooting, workstation rollouts, and peripheral support
  • Collaborate across teams, document solutions, and improve processes
  • Be the final escalation point for desktop issues while contributing to IT projects and compliance efforts

🕘 Schedule: M–F, 8am–5pm

📍 Location: Fitchburg, WI (100% onsite)

💵 Rate: $30/hr | Salary if converted: $60–$65K

📅 Interview Process: Quick 2-step — chat with Director + 1 stakeholder

If you’re experienced with Microsoft environments, endpoint support, and enjoy hands-on problem-solving, this is a great opportunity with long-term growth potential.

Job Tags

Full time, Contract work,

Similar Jobs

Reload transport INC

CDL A Truck Driver Job at Reload transport INC

Looking for a good and reliable driver: - 65 cents per mille - 4 weeks on the road - good driving record - no criminal record

Altura Concepts

Wine Sommelier Job at Altura Concepts

 ...Job Overview: We are seeking a knowledgeable and enthusiastic Wine Sommelier to join our team. The ideal candidate will be responsible for managing the wine program, assisting guests with selections, and ensuring an elevated dining experience through expert pairings... 

Danos Group

1940 Act Compliance Officer Job at Danos Group

 ...Our client, a prominent investment manager, is looking to hire a Senior Compliance Officer to support their 40 Act funds. Responsibilities: Supporting 1940 Act Public Vehicle and Registered Investment Company Platform. Oversee components of the firms compliance... 

Trend Marketing

NetSuite Report Writer Job at Trend Marketing

 ...matric items and assembly items Must be able to capture report requires and submit for review in a Technical Design Document Working with large data sets High attention to detail and must be able to react quickly to changing demands. Passionate about learning... 

The Davis Companies

2nd Shift Print Warehouse Associate (Seasonal) Job at The Davis Companies

Start Date: December 29th End Date: January 30th with a possible extension into February Pay Rate $18 per hour Schedule: Dec 29th - Jan 30th: 6 PM - 3 AM (2nd Shift) If Extension Given: Feb 2nd - Feb 27th: 8am - 6pm Weekend Requirement: 10th, & 17th/18...