Job Description

Sr. Technical Salesforce Administrator

Schedule: Hybrid (2 days on-site)

About the Role

Our client is seeking a highly skilled and independent Sr. Technical Salesforce Administrator to join a newly established Scrum team focused on a critical new section of our dealer portal related to Vehicle Remarketing and Sales . This is a challenging and pivotal role that requires deep technical expertise, exceptional problem-solving abilities, and the capacity to own the Salesforce administration function for this specialized team.

As the foundational Salesforce expert for this new initiative, you will be responsible for managing a complex Salesforce environment characterized by intricate automations and significant data challenges. You will be the dedicated 100% Salesforce focus administrator, driving the technical build-out and maintenance with minimal disruption to existing teams.

Key Responsibilities

• Own the Salesforce instance for the new Vehicle Remarketing and Sales dealer portal, ensuring system stability, scalability, and performance.
• Design, build, and maintain complex custom solutions and advanced automations (Flows, Process Builders, etc.) to support business requirements, moving beyond out-of-the-box configurations.
• Independently troubleshoot and resolve intricate issues within existing automation flows, configuration, and data integration challenges.
• Collaborate constructively with architects, product owners, and future team members (developers, QA) to define technical requirements and ensure robust, well-designed solutions.
• Act as the primary subject matter expert (SME) for all Salesforce administrative functions within the new Scrum team, managing configurations, user profiles, security, and data integrity.
• Contribute to the team's growing knowledge base and participate in cross-training/shadowing with the broader Salesforce organization to ensure coverage and knowledge sharing.

Must-Have Requirements

• 5+ years of extensive, hands-on experience as a technical Salesforce Administrator in a complex environment. The role is 100% focused on Salesforce .
• Demonstrated experience as a Senior-level Administrator , capable of working entirely independently and taking ownership of technical challenges without disruption to others.
• Certified Salesforce Administrator certification is required.
• Exceptional problem-solving skills with a proven ability to analyze, diagnose, and resolve issues within complex declarative automation and data setups.
• Significant experience in building custom declarative solutions and understanding when to customize beyond standard, out-of-the-box products.
• Working knowledge of CPQ (Configure, Price, Quote) systems is required, though direct experience building custom CPQ-like solutions is a plus.

Nice-to-Have Skills

• Advanced Administrator certification is strongly preferred.
• Experience or deep understanding of building custom engineering solutions from the ground up, especially in contexts where standard products were not leveraged.
• A strong-minded and confident communicator who can effectively engage with architects and strong team personalities, asking detailed, challenging questions in a professional and constructive manner to ensure optimal design and implementation.

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