Job Description

🌍 Tour Coordinator Assistant (Entry-Level)

📍  Location: Spring Branch, Houston, TX

📅  Employment Type: Full-Time, On-site

Are you organized, detail-oriented, and excited about joining a dynamic company?

Join our team as a  Tour Coordinator Assistant  and help bring unforgettable student travel experiences to life! This entry-level role supports the Tour Coordination department with administrative and logistical tasks related to student tours and travel planning.

🧭 About the Role:

As a  Tour Coordinator Assistant , you'll play a key role in supporting our Tour Coordinators by managing day-to-day logistics, communications, and documentation that help student trips run smoothly. This is a full-time, in-office position for someone who thrives in a fast-paced, team-oriented environment.

Whether you're early in your career or looking to grow into the travel or hospitality industry, this role is a great opportunity to learn, contribute, and advance.

🎯 Key Responsibilities:

Administrative Support

• Assist Tour Coordinators with various admin tasks
• Answer phone calls and respond to inquiries about travel itineraries and logistics
• Format and distribute flyers, itineraries, spreadsheets, and confirmations
• Proofread appointments and confirmations for accuracy and alignment with itineraries
• Handle outgoing mail and client documents

Travel Coordination Support

• Book attractions and confirm reservations
• Verify contracts, payments, and vendor documents
• Purchase tickets and event passes online
• Help prepare final travel packets for clients
• Occasionally assist with on-site support for student tours or events

🧩 What We're Looking For:

Required:

• High school diploma or GED
• 1–2 years in an administrative, customer service, or office support role
• Strong organizational skills and attention to detail
• Comfortable using Microsoft Office (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Professional, dependable, and adaptable

Preferred:

• Bachelor’s degree in Business, Communications, Hospitality, or related field
• Experience in travel, tourism, hospitality, or education
• Familiarity with CRM or internal database systems

💡 Key Competencies:

• Multi-Tasking & Organization  – You thrive when juggling multiple tasks
• Customer Service  – You’re friendly, professional, and responsive
• Initiative & Dependability  – You take ownership and follow through
• Tech-Savvy  – You're comfortable with email, online bookings, and spreadsheets
• Team Player  – You enjoy supporting others and working toward shared goals

💰 Compensation & Benefits:

• Pay: Based on experience and education (Salaried)
• Benefits Include:  
• Health Insurance (Blue Cross/Blue Shield of Texas)
• Dental Insurance (United Concordia)
• Simple IRA with 3% company match (Fidelity)
• Life Insurance, Long-Term Disability, AD&D (Principal) – after 90 days
• 15 PTO days annually (vacation & sick combined)
• Paid Holidays , including:
• New Year's Day
• MLK Jr. Day 
• Memorial Day 
• Fourth of July 
• Labor Day 
• Thanksgiving Day 
• Day After Thanksgiving (Floating) 
• Christmas Eve (Floating) 
• Christmas Day

Ready to join a company that brings education and travel together?

Apply now and start your journey with us as a Tour Coordinator Assistant!

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