Warehouse Manager (Bilingual Mandarin) Job at Comrise, Newark, NJ

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  • Comrise
  • Newark, NJ

Job Description

Responsibilities:

● Conduct regular (weekly) site inspections of partnership and satellite warehouses.

● Monitor operational metrics and report on warehouse performance, risks, and improvement actions.

● Provide WMS system training, SOP orientation, and operational guidance to partner warehouse teams.

● Ensure compliance with company procedures and applicable safety and logistics regulations.

● Collaborate with IT and operations teams to improve system functionality and warehouse process efficiency.

● Troubleshoot issues on-site and escalate major concerns to regional leadership.

● Handle partner onboarding, rate setup, and contractual compliance.

● Maintain consistent communication with all stakeholders, including internal teams and external partners.

● Support customer service escalation, complaint resolution, and performance recovery visits.

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