Job Description

Key Responsibilities:

• Leading and managing terminal staff, including assigning tasks, monitoring performance, and providing guidance and support.

Operations Management:

• Coordinating activities such as loading and unloading, inventory management, and maintenance of equipment.

Logistics:

• Ensuring timely and efficient movement of goods or passengers through the terminal.

Safety and Compliance:

• Implementing and enforcing safety policies, procedures, and regulations.

Customer Service:

• Addressing customer inquiries, resolving issues, and providing assistance as needed.

Record Keeping:

• Maintaining accurate records of operations, inventory, and other relevant data.

Emergency Response:

• Responding to emergencies and coordinating with other departments as needed.

Communication:

• Keeping relevant parties informed about operational status, potential issues, and changes.

Typical Duties:

• Assigning Staff: Utilizing daily plans and forecasts to assign the appropriate staff and resources to different areas of the terminal.
• Monitoring Operations: Overseeing the flow of traffic, cargo, or passengers through the terminal.
• Troubleshooting: Identifying and resolving operational issues, such as delays, equipment malfunctions, or customer complaints.
• Maintenance Coordination: Scheduling and coordinating maintenance activities to minimize downtime.
• Training: Conducting training for staff on safety procedures, operational protocols, and other relevant topics.
• Reporting: Preparing and submitting reports on terminal operations, safety incidents, and other relevant data.

Skills and Qualifications:

• Supervisory Experience: Proven ability to lead and manage teams.
• Operational Knowledge: Understanding of terminal operations, logistics, and relevant regulations.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving Skills: Ability to identify and resolve operational issues.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Customer Service Skills: Ability to interact with customers professionally and resolve issues.

BENEFITS:

o Paid Sick Leave where applicable by State law

o Benefit offerings for full-time employment include medical, dental, vision, and a 401k plan offered

Salary Range: 75K-90K

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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