Job Description

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS:

The Mayor’s Office of Innovation & Performance (MOIP) serves as the City’s in-house consulting and performance improvement team. MOIP leads initiatives that strengthen operational excellence, promote data-driven decision-making, and cultivate a culture of innovation and continuous improvement across City departments. Our work helps ensure that City services are effective, efficient, and responsive to the residents of Houston.

The Associate Staff Analyst will serve as a key member of the Mayor’s Office of Innovation & Performance, supporting enterprise-wide efforts to improve City operations through data analysis, reporting, and performance measurement. This role combines technical expertise, analytical problem-solving, and project support to provide actionable insights that drive smarter decisions and more effective service delivery.

The Associate Staff Analyst will maintain and enhance the City’s Power BI dashboards, respond to ad-hoc analytical requests from departments, and support process improvement initiatives by transforming data into clear, actionable insights. As part of a small, high-impact team, you will have the opportunity to directly influence how the City of Houston operates — helping departments make data-driven decisions, improving services, and strengthening management practices. This is a role for analytical thinkers who thrive in a fast-paced environment, enjoy collaboration, and want to make a measurable difference in city government.

Key Responsibilities

• Maintain and enhance Power BI dashboards, ensuring accurate, timely, and actionable reporting for City leadership.
• Respond to ad-hoc data and analysis requests from City departments, translating complex data into clear insights.
• Support process improvement and operational efficiency projects by analyzing data, tracking KPIs, and preparing reports.
• Collect, clean, and validate data from multiple sources to support analysis and performance measurement.
• Assist in designing and facilitating training programs related to continuous improvement and data-driven management.
• Track project timelines, deliverables, and progress; support cross-functional teams to meet milestones.
• Conduct research and benchmarking to identify best practices and innovative solutions for City operations.
• Other duties as assigned.

WORKING CONDITIONS:

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

MINIMUM REQUIREMENTS:

EDUCATION REQUIREMENTS:

Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.

EXPERIENCE:

No experience required

LICENSE REQUIREMENTS:

None

PREFERENCES:

Preferred Qualifications

• Strong data analysis and visualization skills, with proficiency in Power BI, Excel, and other analytics tools.
• Experience with SQL, data modeling, or other data management tools preferred.
• Effective written and verbal communication skills, able to translate technical data into clear insights.
• Experience in project management, process improvement, or performance analysis.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong interpersonal and collaborative skills, with a consultative approach.
• Knowledge of public-sector operations or policy implementation is preferred but not required.
• Exposure to continuous improvement methodologies (Lean, Six Sigma) is a plus.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

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