Job Description

We are seeking a skilled and detail-oriented Audio Visual Engineer to join our team. The AV Engineer is responsible for leading the design, installation, and maintenance of audio-visual systems in various settings, including corporate, educational, or entertainment environments. This role requires a deep understanding of AV technology, project management skills, and the ability to lead a team of technicians. The ideal candidate will possess a strong technical background and have the ability to work independently as well as part of a team.

Responsibilities

• Project Management: Lead AV projects from conception through to completion, ensuring projects are delivered on time, within budget, and to the client's satisfaction.
• System Design: Collaborate with clients or internal teams to design AV systems that meet specific requirements. This includes selecting appropriate equipment for audio, video, and control systems.
• Installation: Oversee or directly participate in the installation of AV equipment, ensuring all components are correctly integrated and function as intended.
• Technical Support: Provide advanced troubleshooting and technical support for AV systems. Diagnose and resolve complex technical issues that may arise post-installation.
• Maintenance and Upgrades: Schedule and perform regular maintenance checks or system upgrades to keep AV systems in top working condition.
• Team Leadership: Mentor and train junior technicians, delegate tasks, and manage team performance to ensure high-quality work.
• Client Interaction: Serve as the primary technical contact for clients, explaining complex AV concepts in an understandable manner, and managing client expectations.
• Documentation: Ensure all projects are thoroughly documented, including schematics, configurations, and operational manuals.
• Compliance and Safety: Ensure all installations comply with local codes and regulations, maintaining safety standards throughout projects.
• Install, configure, and maintain audio-visual systems including projectors, sound systems, and video conferencing equipment.
• Troubleshoot and resolve issues related to audio-visual hardware and software.
• Read and interpret schematics to assist with installations and repairs.
• Perform cabling tasks for low voltage systems ensuring proper connections and safety standards.
• Utilize tools such as voltmeters for testing and diagnosing equipment functionality.
• Provide field service support for audio-visual setups at various locations.
• Collaborate with clients to understand their requirements and provide tailored solutions.
• Maintain accurate records of service calls, repairs, and installations performed.

Qualifications

• CTS-D certification preferred.
• Strong understanding of computer hardware related to audio-visual systems.
• Minimum of 5 years in AV installation or related technical roles.
• Proficiency in audio-visual technologies, including but not limited to, sound systems, video systems, projection, and control systems (e.g., Crestron, AMX).
• Mechanical knowledge to assist in the assembly and disassembly of equipment as needed.
• Ability to telecommunicate effectively with clients for remote support when necessary.
• Previous experience in a field service role is preferred but not required.
• Excellent problem-solving skills with attention to detail.
• Strong communication skills to interact effectively with clients and team members.
• Preferred certifications or manufacturer-specific certifications like Crestron, Extron, Biamp, Draper, Shure, or Q-SYS.
• Strong leadership and team management capabilities.
• Excellent problem-solving skills with a detail-oriented mindset.
• Effective communication skills for interacting with clients and team members.

Join our team where your expertise will contribute to creating seamless audio-visual experiences for our clients!

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